Customer Support Executive

Zameen.com is looking to hire a ‘Customer Support Executive for its Bayut and Dubizzle Operations.

Job Responsibilitie

• s:
  Responsible for provisioning the packages upon receiving invoices for new & existing accoun
• ts.Responsible for client account up gradation upon receiving invoices from different channe
• ls.Responsible for client account degradation upon expiration of client accou
• nt.Responsible for handling other degradation requests from different channels (Ops, Customer Service, Listing Tea
• m).Responsible to setup XML feed Integrati
• on.Clients grievance handling by escalating all issues related to Bayut.com, reported by clients, A/C manager to manager operatio
• ns.Live chat support to all related web use
• rs.Providing after sales & support to all account manage

rs.
Job Requireme

• nts:
  Experience: 06 months - 1 Year (Email/Chat Sup
• port)Education: Must be a gra
• duateLocation: Gulberg, L
• ahoreShifts: H
• ybridGender:
• BothPosition Level: Entry
• LevelShould have very good command over spoken and special written Eng
• lish.Can communicate with Internal/external staff for their day-to-day queries & their quick
• fix.Preferably a graduate with a minimum 0.5 year experi
• ence.Experience in Customer services role, preferably from a support/call c
• enterStrong communication and follow-up sk
• ills.Have a working knowledge of computer software like MS Word and E
• xcel.Location: L

ahore