Customer Support Executive (CSE)

• Manage online orders received through website, email, WhatsApp.
• Handle customer queries and complaints via phone, email, and chat
• Coordinate with dispatch and logistics teams for timely delivery of orders
• Maintain accurate records of customer interactions and order status
• Assist with processing returns, refunds, and order cancellations
• Prepare daily and weekly reports on orders and customer queries
• Follow up with customers to ensure satisfaction.
• Work closely with internal teams during peak seasons to manage high order volumes
• Ensure timely resolution of customer issues and maintain service quality
• Stay updated on products, offers, and company policies

Job Timings - 10am - 8pm (Males)
9am - 6pm (Females)

Job Type - Full-time
Immediate Joiners can apply

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person