Customer Support Executive (CSE)

Job Description:
We are looking for a Customer Support Executive with experience in the e-commerce industry to handle customer queries and ensure a smooth customer experience.

Key Responsibilities:

• Handle customer inquiries through calls, emails, and chat
• Resolve issues related to orders, payments, deliveries, and returns
• Coordinate with internal teams and logistics partners
• Maintain customer records and ensure timely follow-ups
• Deliver high-quality customer service and satisfaction

Requirements:

• Excellent communication skills (English & Hindi)
• E-commerce background preferred
• Strong problem-solving and customer-handling skills
• Immediate joiners preferred
• 12th Passed/Graduate

Location: Gurgaon, Sector 19

How to Apply:
Interested candidates can contact 9599588697

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person