Customer Support Executive (CSR)

Customer Success Executive (US Principal) – On-Site | Karachi

Are you tired of scripted call center roles that limit your potential? Step into a career where your voice, thinking, and personality truly matter.

ABS International (Established 2012) is a direct US principal working with global brands—not running temporary campaigns. We are expanding our team and looking for Customer Success Executives who thrive in dynamic, non-scripted environments.

Why Join ABS International?

Competitive Compensation

• PKR 35,000 – 45,000 (Base Salary)
• Monthly performance-based incentives
• PKR 3,000 punctuality bonus

Stability & Reliability

• 14+ years of consistent operations
• Zero missed payrolls
• No seasonal layoffs

Professional Growth

• Clear career progression into Team Lead and Management roles
• Exposure to international clients and business practices

Empowering Work Environment

• No scripts—handle real conversations
• Represent global brands directly
• Develop critical thinking and problem-solving skills

Role Overview

As a Customer Success Executive, you will manage US-based customer interactions that require real-time decision-making, professionalism, and strong communication skills. This is a corporate environment—not a traditional call center setup.

Who We’re Looking For

Strong Communicators

• Fluent, confident, and professional English (near-native level preferred)

Critical Thinkers

• Able to handle complex customer situations without relying on scripts

Ambitious Individuals

• Experienced candidates (1+ year) or high-potential freshers

Committed Professionals

• Willing to work night shift (6:00 PM – 2:00 AM, Monday to Saturday)

Work Location

100% on-site at our offices in Gulshan-e-Iqbal, Karachi

If you’re ready to move beyond routine call center jobs and build a real career with an established international principal, we’d love to hear from you.

Apply now and take the next step in your professional journey.

Job Types: Full-time, Fresher

Pay: Rs35,000.00 - Rs45,000.00 per month

Application Question(s):

• This is a non-scripted role that requires quick thinking and professional English. Does this challenge appeal to you?
• What is your level of experience in International Customer Support?

I am a Fresher (Ready to learn)

Less than 1 year

1 to 2 years

3+ years

• Do you confirm you can work 100% On-Site in Gulistan-e-Johar or Gulshan-e-Iqbal for the permanent Night Shift?

Work Location: In person