Customer Support Executive - Female

NEDO Pakistan provides Software, Hardware and Product Development Solutions Services to the high profile clients ranging from R&D organizations, OEMs, Industrial Organizations, Telecom Operators of Pakistan and Government Institutions for last 25 years with the continued support of our valued suppliers around the country. For further details on our Products, and other information, you may please visit our website www.nedogroup.com and www.Nedopakistan.com. We are having head office at Karachi and branch offices in Lahore and Islamabad.

Currently we are looking for the post of “Customer Support Executive” for our AV Division (Karachi).

Job Responsibilities:

• Coordinate with clients for timely resolution of AV-related issues.
• Manage installation and delivery coordination for AV equipment and software.
• Communicate with the technical support team for troubleshooting and maintenance updates.
• Follow up with clients for pending installations and payments.
• Coordinate with Finance and Store departments for DO, invoice, and goods arrangement.
• Collect and maintain delivery challans and installation records.
• Respond to client emails regarding installation progress and support updates.
• Prepare and share daily updates on pending installations and support activities.

Education:

Must be BBA or equivalent qualification.

Experience: 1–2 years of relevant experience required.

Skills: Strong communication, client coordination, follow-up, and multitasking skills.

Job Location:

Shahrah e Faisal, Karachi

Job timings:

Mon - Fri 09:00 - 06:00 PM

Alternate Saturday 09:00 - 05:00 PM

Job Type: Full-time

Work Location: In person