Customer Support Executive - UAE

Job Description:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Representatives. The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring a positive customer experience through effective communication.

Key Responsibilities:

• Handle inbound and outbound calls, emails, and chats in a professional manner.
• Assist customers with queries, complaints, and service requests.
• Maintain accurate records of customer interactions.
• Ensure first-call resolution and provide timely follow-ups.
• Collaborate with team members to achieve targets and improve service quality.

Requirements:

• Excellent verbal and written communication skills (English).
• Problem-solving attitude and customer-oriented mindset.
• Ability to work under pressure and manage multiple tasks.
• Flexible to work in all shifts (morning, evening, night).
• Minimum Intermediate or equivalent

Job Type: Full-time

Pay: Rs50,000.00 - Rs55,000.00 per month

Work Location: In person