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Customer Support Executive – UK Taxi Dispatch

IBSTEC is a fast-growing service provider for UK-based taxi companies. We are looking for dedicated and customer-focused individuals to join our team as Customer Support Executives (UK Taxi Dispatch).

If you have strong English communication skills and want a stable, growth-oriented career, apply now!

Key Responsibilities

  • Handle inbound customer calls and process taxi bookings accurately
  • Assist customers with inquiries, changes, and complaints professionally
  • Coordinate with drivers to ensure timely pickups and smooth operations
  • Maintain accurate records of bookings and customer interactions

Requirements

  • Minimum 1 year of customer service experience (international experience preferred)
  • Experience in UK taxi dispatch is a plus
  • Excellent spoken English (neutral or British accent preferred)
  • Willingness to work night/rotational shifts
  • Ability to work 8–12 hour shifts
  • Strong communication, multitasking, and problem-solving skills
  • Punctual, reliable, and target-driven

What We Offer

  • Competitive salary package (PKR 60K – 80K)
  • Performance-based bonuses
  • Paid leaves and annual holidays
  • Provident fund
  • Clear career growth path
  • Professional and supportive work environment

Location: Gulberg V, Lahore

Job Type: Full-time

Pay: Rs60,000.00 - Rs80,000.00 per month

Work Location: In person

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