Qureos Mentor

IBSTEC

IBSTEC is one of the fastest-growing service providers for UK-based taxi services. We are committed to offering financial stability and clear career growth opportunities to individuals who are ready to give their 100%.We are currently seeking dedicated and customer-focused professionals to join our team as Cab Dispatchers (UK Market). In this role, you will be responsible for managing inbound calls, coordinating bookings, and ensuring seamless communication between customers and drivers.Key Responsibilities<ul><li>Handle inbound customer calls and accurately process taxi bookings</li><li>Maintain detailed records of customer interactions and booking details</li><li>Deliver excellent customer service while resolving queries and complaints</li><li>Coordinate effectively with drivers to ensure timely pickups and drop-offs</li></ul>Requirements<ul><li>Minimum 1 year of customer service experience (international experience preferred; UK taxi dispatch experience is a plus)</li><li>Excellent spoken English with a neutral or British accent</li><li>Willingness to work rotational shifts (including evenings and nights)</li><li>Ability to work 8&ndash;12 hour shifts</li><li>Strong time management and punctuality</li><li>Ability to multitask and perform under pressure</li><li>Self-motivated with the ability to work independently and in a team</li><li>Strong problem-solving and conflict resolution skills</li><li>Goal-oriented and target-driven mindset</li></ul>Why Join IBSTEC?<ul><li>Competitive salary package</li><li>Annual leaves &amp; paid holidays</li><li>Annual performance bonuses</li><li>Provident fund</li><li>Transparent career growth path</li></ul>Location: Gulberg V, LahoreJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Cab Dispatcher (UK based)

IBSTEC is hiring a professional and customer-focused Customer Support Representative for our inbound call center operations. This role is ideal for candidates with international call center experience who have strong communication skills and can provide excellent customer service in a fast-paced environment.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Resolve customer queries, complaints, and requests in a timely manner</li><li>Provide accurate information about products and services</li><li>Maintain a high level of customer satisfaction and service quality</li><li>Update customer records and call details in the system</li><li>Follow company procedures and quality standards</li><li>Work effectively in rotational shifts</li></ul>Requirements<ul><li>Minimum 1 year of experience in an international call center</li><li>Excellent English communication skills (spoken and written)</li><li>Strong listening, problem-solving, and customer handling skills</li><li>Ability to work in rotational shifts</li><li>Basic computer skills and ability to use CRM systems</li><li>Positive attitude, punctual, and team player</li></ul>What We Offer<ul><li>Salary: PKR 60,000 &ndash; 80,000</li><li>Professional work environment</li><li>Career growth opportunities</li><li>Training and development support</li><li>Stable full-time position</li></ul>Location: Gulberg V, Lahore Shift: Rotational ShiftsJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Inbound) – International Call Center

IBSTEC is looking for a responsible and hardworking Office Boy to support daily office operations. The ideal candidate should be punctual, reliable, and able to handle basic office tasks efficiently.Key Responsibilities:<ul><li>Serving tea and refreshments to staff and guests</li><li>Serving food when required</li><li>Dusting and maintaining cleanliness of office areas</li><li>Assisting with food arrangements (bahar / outdoor serving when needed)</li><li>Running small errands and supporting office staff</li><li>Performing other assigned tasks as needed</li></ul>Requirements:<ul><li>Basic communication skills</li><li>Ability to follow instructions</li><li>Honest and hardworking attitude</li><li>Prior experience is a plus but not required</li></ul>Location: Gulberg V, LahoreShift: 12 Hours (Rotational)Salary: 28,000Job Type: Full-timePay: Rs28,000.00 per monthWork Location: In person

Office boy and helper

Join IBSTEC and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

IBSTEC

About Company

Cab Dispatcher (UK based)

CSR (Inbound) – International Call Center

Office boy and helper