Customer Support in Arabic

Responsibilities

• Provide outstanding customer support to clients via phone, email, and live chat.
• Guide clients through technical processes, such as account setup and platform navigation.
• Investigate and resolve customer issues in a timely and efficient manner.
• Collaborate with other departments to address complex inquiries and escalate issues as needed.

Qualifications

• Advanced speaking level of Arabic+ English language
• Strong analytical and decision-making skills.
• Excellent communication and interpersonal skills.

Benefits

• Competitive salary. (USD Based)
• Performance based bonuses

Schedule: Monday-Friday, (Working hours are 7-19 now and it can be 9 hour shift within this time frame( (including lunch and two 15-minute breaks) + some weekends we have overtime on saturday or sunday (we are paying overtime on weekends)

-1 week online training from home provided-

İş Türü: Tam zamanlı

Maaş: 40.000,00TRY - 44.000,00TRY aylık

Dil:

• German (Zorunlu)

Work Location: İş yeri