Customer Support Officer (Female)

• Respond to customer inquiries and complaints professionally via Whatsapp.
• Maintain a high level of product/service knowledge to provide accurate information.
• Log and track customer interactions in the CRM system.
• Resolve issues efficiently or escalate complex cases to the relevant department.
• Follow up with customers to ensure complete satisfaction.
• Assist with basic administrative tasks such as data entry and filing.
• Work collaboratively with the sales and operations teams to improve customer experience.

Pay: Rs40,000.00 - Rs50,000.00 per month

Work Location: In person