Customer Support Representative

Marham is looking for a Customer Support Representative (CSR) to join our growing team. We are seeking energetic, customer-focused, and responsible individuals who can handle customer queries professionally and ensure a smooth support experience.

Key Responsibilities:

• Handle customer queries, complaints, and support requests professionally
• Provide accurate information and timely resolutions to customers
• Coordinate with relevant departments for issue resolution and follow-ups
• Maintain a positive customer experience and service quality standards
• Manage customer interactions through calls and support systems
• Update customer records and maintain proper follow-ups
• Meet daily productivity and response targets

Requirements:

• Bachelor’s degree completed (Mandatory)
• 6 months to 1 year of experience in Customer Support / Customer Service / Call Center / CSR role
• Strong communication and customer dealing skills
• Good computer handling and typing skills
• Ability to multitask and work under pressure
• Strong problem-solving and coordination abilities
• Customer Support, Customer Service Representative, CSR, Call Center Agent, Support Executive, Inbound Support, Customer Handling.

Benefits:

• Competitive salary package
• Career growth opportunities
• Professional and collaborative work environment
• Learning and development opportunities

Education:

• Bachelor's (Required)

Work Location: In person