Customer Support Representative (CSR)

Customer Support Representative (CSR)

Location: Gulberg 3, Lahore (Onsite)
Job Type: Full-Time
Shift: Evening / Night Shift Available
Salary: Competitive + Performance Incentives

Job Overview:
We are seeking a motivated and professional Customer Support Representative (CSR) to join our growing team. The ideal candidate will have strong communication skills, the ability to handle US clients confidently, and a passion for delivering excellent customer service. This role is perfect for individuals who thrive in a fast-paced call center environment and want to grow their career.

Key Responsibilities:

• Handle inbound and outbound calls with US clients professionally
• Provide accurate information and resolve customer concerns
• Maintain positive client relationships
• Meet quality and performance targets
• Document call details and follow company processes

Requirements:

• Minimum 1 year experience in customer support or call center role
• Excellent English speaking and listening skills
• Strong communication and problem-solving ability
• Professional attitude and team mindset
• Ability to work evening/night shifts

What We Offer:

• Competitive salary + incentives
• Career growth opportunities
• Professional work environment
• Skill development and training

If you are confident, customer-focused, and ready to grow, we encourage you to apply and become part of our dynamic team.

Job Type: Full-time

Pay: Rs40,000.00 - Rs75,000.00 per month

Work Location: In person