Customer Support Representative (female candidates preferred)

Job Overview

We are seeking an enthusiastic and tech-savvy Customer Support Representative (female candidates preferred) to join our dynamic team. The ideal candidate will have excellent communication skills, a customer-first approach, and a strong work ethic. This role is best suited for individuals who are empathetic, adaptable, and comfortable using technology to deliver outstanding support experiences.

Position Details

• Experience: 1–2 year in a relevant field (Freshers with strong communication skills are welcome)
• Qualification: Intermediate or Bachelor’s degree
• Job Type: Full-time
• Working Hours: 9:00 AM to 6:00 PM
• Working Days: 6 days a week

Key Responsibilities

• Handle customer inquiries and provide effective solutions.
• Make 80–100 sales calls per day.
• Maintain customer records and update information in CRM systems.
• Demonstrate empathy, patience, and professionalism in every customer interaction.
• Ensure high levels of customer satisfaction through excellent service.
• Manage multiple tasks and prioritize effectively to meet deadlines.
• Prepare and present reports as required.

Requirements

• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.
• Familiarity with CRM systems and practices (preferred).
• Proficiency in MS Office.
• Strong problem-solving and interpersonal skills.

Why Join Us?

If you’re passionate about customer service and eager to work in a fast-paced, supportive environment, apply today and become part of our dedicated team!

Job Type: Full-time

Pay: Rs35,000.00 - Rs40,000.00 per month

Work Location: In person