Customer Support Representative Intern

Key Responsibilities:

• Assist in communicating with corporate clients regarding basic inquiries, order updates, and required information.
• Support in tracking the progress of corporate/online orders from design to production and delivery.
• Coordinate with internal teams—design, production, online, dispatch, accounts, and procurement—to ensure smooth workflow.
• Help prepare and send quotations, gather necessary approvals, and verify basic details.
• Maintain updated records of jobs, invoices, payments, and client interactions in the CRM system.
• Follow up with clients for pending approvals, payments, or feedback under the supervision of the sales team.
• Assist in preparing weekly/monthly reports on order status, client follow-ups, and team activities.
• Join client meetings or presentations as needed and assist with preparing samples or supporting documents.

Requirements:

• Bachelor’s degree (completed or ongoing) in Business, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Basic understanding of sales processes and customer service.
• Familiarity with MS Office/Google Workspace; CRM knowledge is a plus.
• Ability to coordinate with multiple departments and manage tasks responsibly.
• Detail-oriented with strong follow-up skills.
• Eager to learn, proactive, and goal-oriented.

Job Types: Full-time, Internship
Contract length: 3 months

Pay: Rs20,000.00 - Rs25,000.00 per month

Work Location: In person