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Customer Support & Sales Executive

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Job Type: Full-time
Location: Lahore
Experience: 6 months – 2 years (preferred)

About the Role

Ethisol Marketing Firm is looking for a motivated and confident Customer Support & Sales Executive to manage client communication, provide online support, and close deals through WhatsApp and chat platforms. This role is ideal for someone with strong communication skills and a sales-oriented mindset.

Key Responsibilities

  • Communicate with potential and existing clients via WhatsApp and online chat
  • Explain services clearly and professionally to clients
  • Follow up with leads and convert them into successful deals
  • Handle customer queries and provide timely support
  • Maintain proper records of conversations and sales
  • Coordinate with the internal team for smooth service delivery
  • Ensure customer satisfaction throughout the process

Requirements

  • Strong English communication skills (written & verbal)
  • Experience in sales, customer support, or online chat handling
  • Ability to convince and close deals
  • Familiar with WhatsApp Business and online communication tools
  • Self-motivated, disciplined, and target-oriented
  • Basic computer and internet skills

Preferred Skills

  • Experience in digital marketing or online services
  • Prior experience closing deals via WhatsApp or social platforms
  • Problem-solving and negotiation skills

What We Offer

  • Competitive salary OR commission/incentives
  • Friendly and professional work environment
  • Growth opportunities within the company
  • Performance-based bonuses

Job Types: Full-time, Internship, Fresher
Contract length: 3 months

Pay: Rs20,000.00 - Rs30,000.00 per month

Work Location: In person

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