Customer Support & Sales Executive

Job Type: Full-time
Location: Lahore
Experience: 6 months – 2 years (preferred)

About the Role

Ethisol Marketing Firm is looking for a motivated and confident Customer Support & Sales Executive to manage client communication, provide online support, and close deals through WhatsApp and chat platforms. This role is ideal for someone with strong communication skills and a sales-oriented mindset.

Key Responsibilities

• Communicate with potential and existing clients via WhatsApp and online chat
• Explain services clearly and professionally to clients
• Follow up with leads and convert them into successful deals
• Handle customer queries and provide timely support
• Maintain proper records of conversations and sales
• Coordinate with the internal team for smooth service delivery
• Ensure customer satisfaction throughout the process

Requirements

• Strong English communication skills (written & verbal)
• Experience in sales, customer support, or online chat handling
• Ability to convince and close deals
• Familiar with WhatsApp Business and online communication tools
• Self-motivated, disciplined, and target-oriented
• Basic computer and internet skills

Preferred Skills

• Experience in digital marketing or online services
• Prior experience closing deals via WhatsApp or social platforms
• Problem-solving and negotiation skills

What We Offer

• Competitive salary OR commission/incentives
• Friendly and professional work environment
• Growth opportunities within the company
• Performance-based bonuses

Job Types: Full-time, Internship, Fresher
Contract length: 3 months

Pay: Rs20,000.00 - Rs30,000.00 per month

Work Location: In person