Customer Support Specialist

Gator Co. is a fast paced, growing company that designs and manufactures cases and stands for the Music, Pro Audio, Audio Visual, Firearms, and other Industrial markets; with products in over 2,500 retailers in the USA and distribution in 70+ countries around the world. Gator Cases is a Tampa based company with a large distribution and manufacturing center in Columbia City, Indiana. Gator also has key manufacturing partners throughout China, and other regions around the world.

We are seeking fun, creative, innovative, and energetic team members who not only can adapt to change but take the lead in the continuous improvement of our business processes and the way we serve each other and our customers. We value team members who can see the bigger picture, who exercise the initiative that will take us to the next level, make it possible for us to successfully scale the business, and achieve our lofty growth goals.

This customer support specialist will be responsible for providing high quality customer service and support to our dealer and end user network. Excellent written, verbal communication, and time management skills are required to provide our dealers and end users with timely and accurate service. This is a full-time, hourly position. Monday through Friday from 9am – 6pm.

(Note: Other duties and responsibilities may be assigned) To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.