PureVi Tech Solutions Inc.

Role OverviewProvide real-time support to customers during peak North American usage hours.Key Responsibilities<ul><li>Respond to support tickets (chat/email)</li><li>Troubleshoot product issues</li><li>Escalate bugs and track resolution</li><li>Maintain and improve help documentation</li><li>Identify recurring issues and suggest fixes</li></ul>Requirements<ul><li>1&ndash;3 years in support roles</li><li>Strong Spoken and written English</li><li>Ability to multitask across tickets</li><li>Comfortable with night/evening work</li></ul>Work Details<ul><li>Shift: 6 PM &ndash; 3 AM</li><li>Primarily async communication (chat/email), limited calls</li></ul>Pay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Specialist (night shift)

Join PureVi Tech Solutions Inc. and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.