Customer Technical Support Intern - i-0058

KIOXIA America, Inc. (formerly Toshiba Memory America, Inc.) is the US-based subsidiary of KIOXIA Corporation, a leading worldwide supplier of flash memory and solid state drives (SSDs). From the invention of flash memory to today’s breakthrough BiCS FLASH™ 3D technology, KIOXIA continues to pioneer cutting-edge memory solutions and services that enrich people's lives and expand society's horizons. The company's innovative 3D flash memory technology, BiCS FLASH™, is shaping the future of storage in high-density applications, including advanced smartphones, PCs, SSDs, automotive and data centers.

The CTS intern will be part of the Customer Technical Support team and will be heavily involved in defining and developing database tracking mechanisms for company assets in use by our lab engineers. This will simplify the process of conducting mandatory Annual Fixed Asset Audits and will proactively identify items which have reached the end of their service life and automate the processes for submitting them for e-waste recycling. Candidate will be expected to have a basic knowledge of computer operations from a hardware and software standpoint. Candidate will be part of an active and ongoing database definition and development process and as such will be expected keep on track with assigned activities.

Responsibilities:

• Learn about CAPEX equipment and methods to track company assets internally
• Document and develop strategies to track and organize and report on assets
• Ensure that scope of project is appropriately sized for 8-week internship
• Create and deploy equipment database for use by CTS Management
• Automate workflow for new and aging equipment to ensure accuracy and completeness for CTS as well as Finance and other internal teams.

• Basic understanding of storage technologies & equipment
• Linux software knowledge a plus
• Strong communication skills
• Ability to work in a team
• Familiarity with Python, Java or shell scripting

Req# i-0058; #LI-MB1;

The expected salary for this position is $25.00 - $30.00/hour.

At KIOXIA, we value the following:

• Investment in you
  • Offering opportunities for career growth and personal development training
• Open-minded management
  • Empowering employees by listening and responding to ideas, issues, and approaches
• Flexible work-life balance
  • Offering a generous PTO allotment, holiday shutdown, and flexible work options
• Diversity of cultures, perspectives, backgrounds and experiences of all our team members
  • Through our diversity, equity and inclusion initiatives, our focus is to strengthen our company culture to create more inclusion and belonging for all
• Benefits for our team members
  • Excellent medical and non-medical benefits, 401(k) matching, pet insurance

KIOXIA America, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.