Customer Value Advisory Research Intern

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Program

UKG’s Intern Academy program is dedicated to helping college students jump start their business careers at a top-ranked technology company that cares about its people. Our interns work on enriching projects that have a significant business impact on the future of our company. In addition to your day-to-day work with your team, interns get to experience our award-winning culture through mentorship, learning programs, team-building activities, networking events, and more. We have big ideas — and need big thinkers with diverse perspectives to help us realize them.

As a Customer Value Advisory Research Intern, you’ll lead a high-impact research project evaluating how leading universities design and deliver AI education, and translate those insights into scalable workforce training strategies. This is part academic research, part real-world strategy work, with direct exposure to UKG leaders and government stakeholders.

What You’ll Do

• Conduct literature reviews, case studies, and interviews across universities, industry, and government
• Analyze University AI training programs to identify scalable models
• Engage with internal UKG teams (Data Science, GTM Enablement, Legal, Marketing, Government Affairs) to ground research in real-world application
• Synthesize findings into actionable insights aligned to Department of Labor priorities
• Translate complex AI concepts into clear, practical recommendations for non-technical audiences

Key Deliverables

AI Training Research Paper (10–15 pages)
Policy Brief for the U.S. Department of Labor (5 pages)
Executive Presentation to UKG Leadership (10 slides)

Basic Qualifications:

• Currently pursuing a bachelor’s degree in Public Policy, Economics, Statistics, or related field
• Strong analytical and research skills (qualitative or mixed methods preferred)
• Ability to translate complex topics into clear, structured insights
• Ability to commit to a full-time 40-hour schedule, Mon – Fri for 8 weeks
• Working knowledge of Microsoft Suite (Outlook, Teams, PowerPoint, Excel)

Preferred Qualifications

• Interest in AI, workforce development, or public policy
• Experience with research design, surveys, or interviews
• Exposure to policy, legal frameworks, or technology ecosystems
• Comfortable working across academic + corporate environments
• Excellent writing, communication, and presentation skills
• Strong initiative, perseverance, and curiosity

UKG is unable to sponsor a new applicant for employment authorization for our internship program, including students on temporary sponsorship through CPT. All applicants must be eligible to work in the US with no restrictions.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

Equal Opportunity Employer

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.

View The EEO Know Your Rights poster

UKG participates in E-Verify.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.

The pay range for this position is $24/hour, however, base pay offered may vary depending on skills, experience, job-related knowledge and location.