CUSTOMS BUSINESS DEVELOPMENT MANAGER

Job Description

• Determination of the target customers
• Creation of new business environments with the target customers
• Managing the development and maintaining the continuity in the sector
• Coordinating the relevant units of DHL for potential businesses
• Preparation of the contracts with the customers, with whom an agreement on the new business is reached
• Providing the market research and information on the basis of managed customers, rivals and sector,
• Creating and coordinating responses/offers for customers,
• Developing cost & pricing in the new business,
• Building and coordinating a work group for new businesses,
• Preparing presentations that will add 'value' to the customers and presenting these,
• Ensuring the quality of the documents delivered to the customers,
• Determining the needs of the customers and business model,
• Making consistent and effective commercial agreements,
• Building reliable, honest and long term relationships with the customers,
• Directing the customer to the right solution,
• Works in line with DHL rules and standards, (ISO 9001, ISO 27001 & 22301)

Competencies

• Bachelor’s degree of university
• Minimum 5 years of experience in Customs and Foreign Trade Sector
• Customs Brokerage/Assistance Certificate (minimum 10 years of experience in Customs and Foreign Trade Sector in case no certificate)
• Experienced in contract negotiation with service suppliers and customers with high profits
• Knowledge about sector customer trends and expectations
• Advanced level of English (Written & Spoken)
• A good level knowledge of Customs Software (Evrim) and MS Office applications
• Strong communication and customer management skills with a solution oriented mindset
• A very goog team player with strong coordination skills
• Active driver with a type B license
• No military service obligation (for maile candidates)