DU UAE

A leading telecommunications company in the United Arab Emirates seeks a CVM Loyalty & Retention Manager to enhance customer engagement and reduce churn. Responsibilities include developing loyalty strategies, analyzing customer feedback, and collaborating cross-functionally. Candidates should possess a Bachelor's degree and have at least 3 years of experience in Telecom or eCommerce. The role involves tracking KPIs and executing targeted retention campaigns, ensuring a customer-centric approach is maintained.

Enhancing customer loyalty and retention within a major UAE telecom company, the CVM Loyalty & Retention Lead crafts strategies based on customer insights to boost engagement and minimize churn. Cross-team collaboration, KPI tracking, and impactful campaign execution ensure customers feel valued while driving overall business growth.

CVM Loyalty & Retention Lead

Loyalty strategy development

Customer feedback analysis

Cross-functional collaboration

KPI tracking

Retention campaign execution

Customer-centric approach

Data analysis

CRM tools

Customer segmentation

Marketing automation

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DU UAE hiring CVM Loyalty & Retention Lead in United Arab Emirates

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