FIND_THE_RIGHTJOB.
CX Director
Dubai, United Arab Emirates
- Define and deliver the customer experience strategy across retail and lifestyle brands
- Manage end-to-end customer journeys across digital and physical touchpoints
- Drive customer insights, analytics and feedback programs to inform decisions
- Create cross-functional initiatives with commercial, digital and operations teams
- Operate customer intelligence and service functions to ensure excellence
- Run CX governance frameworks and track KPIs for continuous improvement
- Lead, inspire, and develop a high-performing customer experience team
- Deliver innovation and best practices that enhance satisfaction and business impact
Similar jobs
Technical Director
Washmen
Dubai, United Arab Emirates
3 days ago
People Experience Manager- UAE
IDP Education Limited
Dubai, United Arab Emirates
5 days ago
Customer Service Manager
Caliberly
Dubai, United Arab Emirates
8 days ago
Guest Experience Manager
25hours Hotels
Dubai, United Arab Emirates
8 days ago
Director - Contracts
Shamal Holding
Dubai, United Arab Emirates
8 days ago
Customer Success Manager - SAP Academy for Customer Success - UAE National Opportunity
SAP SE
Dubai, United Arab Emirates
8 days ago
Customer Experience Executive - UAE National
Hermès
Dubai, United Arab Emirates
8 days ago
© 2025 Qureos. All rights reserved.