CX Experience Architect

A leading advertising agency in Saudi Arabia is seeking a Customer Experience Designer to enhance client engagements through innovative design. The ideal candidate should have over 4 years of experience in CX or service design, possess excellent communication and critical thinking skills, and be proficient in tools like Miro and Medallia. Responsibilities include facilitating workshops, defining strategic CX objectives, and analyzing customer feedback for improvement. This role offers an exciting opportunity to shape user experiences across various platforms.