D365 CRM Architect

Position: D365 CRM Architect

Location: Islamabad, Lahore and Karachi

Overview

We are seeking a Microsoft Dynamics 365 CRM Architect with deep expertise in on-premise and hybrid implementations to lead the design and governance of enterprise CRM solutions. This role is responsible for defining scalable, secure, and high-performing architectures while aligning CRM capabilities with business strategy.

The ideal candidate will bring a balance of hands-on technical expertise and architectural leadership, guiding development teams, establishing best practices, and ensuring long-term maintainability, performance, and compliance of the Dynamics 365 ecosystem.

Responsibilities

• Own and define the end-to-end architecture for Microsoft Dynamics 365/CRM solutions
• Translate business requirements into solution architecture, technical designs, and governance frameworks
• Provide architectural oversight for custom development (plugins, workflows, web resources) ensuring best practices and design standards
• Govern customizations including entities, forms, views, and security models for scalability and consistency
• Design and oversee enterprise integrations using REST/SOAP APIs, middleware, and messaging patterns
• Define and manage data architecture, including data migration, data integrity, and synchronization across systems
• Establish and enforce coding standards, ALM practices, and CI/CD pipelines using tools like Git and Azure DevOps
• Lead performance optimization, scalability planning, and system health monitoring for on-premise environments
• Define reporting and analytics architecture, including SSRS and extended reporting solutions
• Provide leadership in troubleshooting complex technical issues and defining resolution strategies
• Collaborate with stakeholders, business analysts, and delivery teams to ensure alignment with business goals
• Mentor developers and act as a technical leader, ensuring adherence to architectural principles
• Participate in agile processes, providing architectural guidance during sprint cycles
• Maintain comprehensive architecture documentation and standards

Requirements

• Proven experience as a Microsoft Dynamics 365/CRM Architect or Senior Technical Lead
• 8–12+ years of CRM experience with at least 5+ years in architecture or leadership roles
• Strong experience in on-premise Dynamics 365/CRM implementations (minimum 4–5 years)
• Deep understanding of Dynamics 365 architecture, customization, and security models
• Expertise in C#, .NET Framework, JavaScript, and Dynamics CRM SDK
• Strong experience with integration architecture (APIs, web services, middleware)
• Advanced knowledge of Microsoft SQL Server, SSIS, and SSRS
• Experience implementing ALM strategies, CI/CD pipelines, and source control using Git/Azure DevOps
• Strong understanding of enterprise architecture principles and design patterns
• Excellent analytical, problem-solving, and communication skills
• Ability to lead cross-functional teams and engage with technical and business stakeholders
• Experience working in agile delivery environments