Daraz PK-Hub Lead-Dex Last Mile (KHI)

• Lead and supervise a team of hub staff, including supervisors, warehouse workers, and administrative personnel. Provide guidance, training, and performance management to ensure smooth hub operations. • Plan and optimize workflows and processes within the hub to maximize efficiency, productivity, and timely delivery of goods. Continuously evaluate and improve operational processes. • Track and monitor key performance indicators (KPIs) related to hub operations, such as productivity, app utilization, on-time delivery, on time handover and pickup etc. Generate reports and provide insights to management. • Coordinate with delivery teams to ensure timely and accurate dispatch of goods. Collaborate with logistics personnel to plan delivery routes, optimize load capacities, and meet delivery deadlines. • Provide training and guidance to hub staff to enhance their skills, knowledge, and adherence to operational standards. Promote a culture of continuous learning and development. • Collaborate with various teams, including logistics, customer service, procurement, and quality control, to ensure effective coordination and alignment of hub operations with overall business goals.

• Minimum bachelor’s degree from an accredited university. • Relevant experience of 2-3 Years in E-com Industry, CRM and Operations with a known organization. • Technical Competencies: o Dashboarding o MS Office (Word, Excel, PowerPoint) o Data Reporting o Fleet Management • Behavioral Competencies o Teamwork o Multi-tasking o Leadership o Decision Making o Problem-Solving o Time Management o Presentation Skills