Daraz PK-Key Account Manager-Electronics

• Client Management: Build and maintain strong relationships with key accounts, including suppliers, vendors, and third-party partners. • Sales & Revenue Growth: Drive sales performance by implementing strategies to increase product visibility, conversions, and overall sales within the electronics category. • Product Optimization: Collaborate with the product, marketing, and merchandising teams to optimize product listings, ensuring they are attractive, accurate, and aligned with customer needs. • Inventory Management: Monitor inventory levels, coordinate with suppliers, and ensure that stock levels meet demand without overstocking or stockouts. • Order Management & Fulfillment: Oversee the order process from placement to delivery, ensuring that all orders are fulfilled accurately and on time. • Market Research & Analysis: Keep up-to-date with industry trends, competitor activities, and customer preferences to drive product innovation and sales strategies. • Reporting & Analytics: Provide regular performance reports on key account metrics, sales performance, and inventory status. Use data to identify opportunities for growth and improvement. • Customer Satisfaction: Address customer issues or concerns, ensuring that they are resolved in a timely and professional manner, and enhancing overall client satisfaction.

• Bachelor’s degree in Business, Marketing, or a related field. • 3+ years of experience in account management, sales, or e-commerce, preferably in the electronics industry. • Strong knowledge of e-commerce platforms, online sales, and digital marketing strategies. • Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams. • Proficiency in Microsoft Office Suite, CRM software (e.g., Salesforce), and e-commerce tools. • Ability to manage multiple projects and prioritize tasks in a fast-paced environment. • Passion for technology and knowledge of the electronics market is a plus. • Strong analytical and problem-solving skills with a data-driven approach to decision-making.