Data Analyst

Driving business insights through data analysis within a retail environment. The Data Analyst will interpret sales, customer behaviour, and inventory trends to support strategic decisions across operations, merchandising, and marketing. The position plays a key role in improving retail performance and enabling data-led decision-making within IdeaCrate.

Key Responsibilities :

1.Sales & Performance Analysis

• Analyze daily, weekly, and monthly sales data across all store locations
• Identify top-performing and underperforming products and categories
• Monitor region-wise sales trends and growth opportunities
• Evaluate the effectiveness of promotional campaigns and discounts
• Build and maintain dashboards for real-time performance tracking
• Collaborate with sales and merchandising teams to recommend data-driven actions

2.Customer Behavior & Segmentation

• Study customer purchasing patterns to uncover trends and preferences
• Segment customers based on demographics, loyalty, and buying behavior
• Track customer retention, repeat purchase rate, and lifetime value
• Analyze feedback and customer satisfaction data for improvement insights
• Support marketing teams with data on customer targeting and personalization
• Provide reports that influence loyalty program design and execution

3.Inventory & Supply Chain Insights

• Analyze stock movement and inventory turnover across stores and warehouses
• Forecast demand based on historical sales and seasonal trends
• Identify slow-moving and excess inventory to reduce holding costs
• Track stock availability and product lifecycle performance
• Support replenishment planning with accurate data models
• Coordinate with supply chain teams to ensure data accuracy and alignment

4.Reporting & Dashboard Development

• Design and maintain interactive dashboards using tools like Power BI or Tableau
• Generate automated weekly/monthly reports for stakeholders and department heads
• Ensure accuracy, consistency, and clarity in all data reports
• Develop visualizations that simplify complex data for non-technical teams
• Monitor KPIs across functions like sales, inventory, customer service, etc.
• Continuously improve reporting processes to enhance efficiency and usability

5.Collaboration & Business Support

• Work closely with marketing, sales, and retail operations to understand data needs
• Translate business questions into analytical problems and deliver actionable insights
• Provide ad-hoc analysis and support for strategic projects or executive requests
• Train and support non-technical users on how to access and use data tools
• Present findings to stakeholders in a clear, concise, and business-focused manner
• Stay updated with retail industry trends and analytics best practices

6.Data Quality & Process Improvement

• Ensure accuracy and consistency of data collected from POS, CRM, and ERP systems
• Conduct regular audits to identify data gaps, anomalies, and reporting errors
• Work with IT and data teams to resolve system integration or data sync issues
• Develop and document data definitions, processes, and validation rules
• Recommend process improvements to enhance data flow and reporting efficiency
• Support the implementation and maintenance of data governance standards .

• Bachelor's degree in Statistics, Mathematics, Computer Science, Economics, Business Analytics, or a related field
• Postgraduate degree (MBA, MSc, or PG Diploma) in Data Science, Business Analytics, or Quantitative Methods - Preferred
• Relevant certifications in Google Data Analytics, Microsoft Certified: Data Analyst Associate (Power BI), Tableau Desktop Specialist, SQL, Python, or R programming – Added Advantage
• Minimum 5 – 7 years of experience in data analysis within the retail or e-commerce sector, with strong skills in sales, inventory, and customer data insights using tools like SQL and Power BI.

Job Type: Full-time

Pay: AED4,000.00 - AED5,000.00 per month

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• Data Analytics : 5 years (Preferred)

Location:

• Abu Dhabi (Preferred)