Data Analyst

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

• Development and maintenance of the Service Portfolio KPI dashboard supports the SMO to identify Services that deviate from the promised customer requirements and customer experience
• Collaboration with the Service Area Managers and Service Owners to define and measure meaningful KPIs for their IT Services to support service excellence
• Development and maintenance of the Release Planning dashboard creates transparency for the IT management about planned and ongoing GROW initiatives
• Development and maintenance of KPIs for the Release planning process to measure the success of the Release Planning process
• Support of Project managers with the Release planning process ensures proper and smooth planning of GROW initiatives
• Development and maintenance of a KPI framework, KPI dashboard(s) and KPI process(es) in close alignment with the Strategy & Governance function enables measuring the performance of crucial sections of ANDRITZ IT and supports decision making
• The KPIA role contributes to the continuous improvement of the entire ANDRITZ IT organization by developing and maintaining KPIs and dashboard solutions. Its key strength lies in its flexibility to integrate across various areas of the organization, leveraging experience and a holistic perspective to drive better outcomes.
• Preparation and visualization of meaningful KPIs for projects and IT services for the participants of the ABIC meeting supports IT management in decision making

• Detailed knowledge of KPI design and performance measurement methodologies
• Significant experience with data visualization and reporting tools such as Microsoft Power BI & Excel
• Competence in creating professional dashboards and automated reports
• Detailed knowledge in process improvement, data analytics and performance monitoring
• Strong analytical thinking and problem-solving skills
• Clear documentation and communication skills for presenting findings to stakeholders
• Excellent written and verbal communication skills in English
• Ability to work independently and as part of a team
• Ability to take full ownership of the assigned tasks and responsibility area
• Experience with Agile methodologies, Atlassian JIRA and Confluence
• Interest & preferable experience with AI in the area of KPIs, performance measurement, data analytics or other related areas

• Data visualization: present complex data in a professional and visually intuitive format that enables faster understanding and better decision-making
• Attention to Detail: ensure data accuracy, correct numbers and assumptions, reliable reporting, and meaningful insights that stakeholders can confidently act on
• Analytical thinking and problem-solving skills: crucial for identifying performance gaps, uncovering root causes, and delivering actionable insights
• Clear documentation and communication skills: ensure that data-driven insights are accurately understood and effectively shared across the organization. This enables informed decision-making, cross-functional alignment, and continuous improvement.
• Intercultural awareness: ability to promote the integration of the team from different cultures, throughout sharing ideas and perspectives to bring prosperous working relationships and an innovative environment.
• Teamwork and Collaboration: Working well in a team environment and fostering collaborative relationships with stakeholders both virtual and on-site globally is essential
• Ownership of the assigned tasks: ability to organize and manage the area of responsibility
• Agile mindset: adaptability to changing requirement as well actively driving continuous improvement
• Time Management: Prioritizing tasks and managing time effectively ensures that task deadlines are met

• Internal - Strategy & Governance (SMO, PMO), Finance, Service Area Managers & Service Owners
• External - Internal customers

• Certification in Service management (ITIL v4) and project management (IPMA, PMP or PRINCE2)

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.