Data Analyst

Job Description Summary:

The Data Analyst is responsible for providing strategic business analysis, merging complex datasets, driving the creation and communication of clear and insightful reporting in a dedicated Client facing role. This individual, in partnership with the Client, leads efforts in establishing standards for reliable data, optimizing business processes, and identifying drivers of the program’s financial performance.

The Data Analyst will play an important role serving as the central point of contact for all master data needs within the Laboratory Asset Management Program. This role is vital in understanding and documenting capabilities needed to address program challenges.

The Data Analyst will work in concert with other functional areas, including Service Delivery, Service Operations, Program Management, Finance, and the Customer Success Manager and collaborate with various members of both the Client and the broader OneSource organization.

Job Responsibilities:

• 
  Standardizing, preparing and delivering detailed reporting and analytics regarding Client Laboratory Assets and Services, bringing fiscal awareness and ensuring the Client meets critical cost and performance targets

• Drive the analysis, recommendations, and cost savings validation discussions with the client in alignment with agreed to customer cost savings goals

• Support the compilation of Monthly and Quarterly Reporting per the Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), in preparation for executive reviews

• Analyze KPI and Asset level reporting to provide recommendations for improvement, highlighting opportunities and driving awareness of gaps as it relates to metrics, downtime, repair rates, and cost to service

• Lead Root Cause Analysis efforts to mitigate asset failures and reduce program cost

• Lead standardization of customer Asset list with respect to inconsistencies around nomenclature: Manufacturer – Model – Description, etc. as per the OneSource standardization tables

• Support broader OneSource innovation initiatives to improve lab optimization and reduce cost

• Build a thorough understanding of the Client(s), their business, processes, and instruments in order to meet their business goals

• Demonstrate leadership acumen by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results

• Manage customer relationships and expectations by establishing a communication process with the Program Manager.

• Provide and support the implementation of business solutions by building relationships and partnerships with key customer stakeholders

• Meet all customer deadlines

• Champion growth of the OneSource business, acting as an ambassador of PerkinElmer and the PerkinElmer portfolio of services

• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time

Basic Qualifications:

• 
  Bachelor’s degree in Business or Science with 3 plus years of experience with Data Analytics, Project or Program Management or Operations Management or 6 years of experience with Data Analytics, Project or Program Management or Operations Management

• Expertise in Microsoft Excel, Macros, Pivot Tables and complex formulas

• Experience with Data Visualization Software, preferably Spotfire

Preferred Experience:

• Proficient in use of SAP or similar ERP systems

• Knowledge of Asset Management Systems desired

• Excellent written and oral communication skills

• Proven operational ability to visualize, identify steps and implement processes

• Exhibits strong bias for action and a results orientation, tackling tough problems with firm deadlines, championing positive change

• Ability to travel as business requires

Physical Demands:

• Must be able to remain in a stationary position more than 50% of the time.

• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the computer screen), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.

• Occasionally operates office machinery, such as a calculator, copy machine, and computer printer