Data Analyst

Title: Data Analyst – Analytics & Data Operations

Location: Roswell, GA

Duration: Long Term

Hiring Manager Notes

10+ years of experience

Excellent communication skills

Exceptional stakeholder engagement skills — comfortable managing expectations and communicating with both business and technical audiences

Experience in data analysis and data visualization.

Hands-on experience with at least one BI tool (Power BI, Tableau or similar)

Knowledge of ETL is a plus but not mandatory.

About the Role

We are seeking a Data Analyst who will play a critical role in delivering reliable insights, working closely with stakeholders, and ensuring data accuracy across the organization.

This role goes beyond traditional reporting; the analyst will actively investigate and resolve data issues, collaborate with cross functional teams, and provide operational support for analytics systems.

The ideal candidate is analytically strong, detail oriented, comfortable working with ambiguity, and capable of balancing business analysis with data operations and system support.

Key Responsibilities

Analytics & Business Insights

Partner with business and technical stakeholders to understand objectives and translate them into clear analytical requirements

Perform ad hoc and recurring analyses to support business decision making

Analyse large datasets to identify trends, risks, anomalies, and opportunities

Align and maintain data definitions, metrics, and business rules across teams

Present insights through dashboards, reports, and clear written or verbal summaries to both technical and non-technical audiences

Data Quality, Issue Resolution & Root Cause Analysis

Proactively identify, investigate, and resolve data discrepancies across source systems, pipelines, and downstream reporting

Perform root cause analysis in collaboration with data engineering, platform, application, and business teams

Validate fixes, implement preventative controls, and ensure issues do not recur

Act as a primary point of contact for data related issues, troubleshooting, and inquiries

Data Operations & Systems Support

Monitor data pipelines, dashboards, and jobs for failures or abnormal behaviour

Support analytics and reporting systems during incidents, outages, or data availability issues

Conduct post deployment testing and validation to ensure data accuracy and system stability as needed

Identify opportunities to improve automation, monitoring, alerting, and data workflows

Required Qualifications

7+ years of experience as a Data Analyst or Analytics-driven role

Strong proficiency in SQL or Python (required)

Experience working with databases and large, complex datasets

Strong experience with data visualization or reporting tools (Power BI, Tableau, or similar)

Solid understanding of data validation, data quality, and reconciliation techniques

Demonstrated ability to independently investigate complex data issues from source systems through reporting layers

Strong analytical, critical thinking, and problem-solving skills

Excellent communication skills with the ability to work effectively across technical and non-technical teams

Preferred / Nice to Have Qualifications

Bachelor’s or master’s degree in business, Analytics, Data Science, Computer Science, Statistics, Math or a related field

Familiarity with cloud data warehouses and ETL/ELT tools

Exposure to data transformation tools (e.g., dbt)

Experience supporting production analytics systems or data platforms

Knowledge of basic statistics and experiment analysis (e.g., A/B testing)

Comfort participating in off peak deployments and releases when needed