Data Analyst 3 - Credit Payments and Analytics Hybrid- Seattle, WA

The Data Analyst 3 on the Credit and Payments Analytics team is responsible for delivering advanced data analysis and actionable insights to support Nordstrom's credit portfolio and growth initiatives. This role involves conducting deep-dive analysis, developing strategies, and producing detailed reporting to monitor portfolio performance, optimize credit risk strategies, and identify areas of opportunity. The Data Analyst 3 will work closely with cross-functional partners and external stakeholders to provide data-driven recommendations that drive profitable growth, improve the customer experience, and mitigate risk. Additionally, this role includes collaborating with other analysts and contributing to team development.

Key Responsibilities:

• Advanced Analytics & Decision Support:
  • Deliver data-driven analytics and actionable insights to guide strategic decision-making within the Credit and Payments organization.
  • Conduct advanced analysis to interpret credit card acquisition trends, portfolio performance, and card marketing campaign effectiveness.
  • Develop and monitor forecasts, KPIs, and expectations for credit and payment strategies, ensuring alignment with business objectives.
• Data Reporting & Insights:
  • Build and maintain dashboards, reports, and presentations to communicate key insights and trends to internal stakeholders.
  • Summarize complex data into actionable recommendations and present findings clearly to cross-functional partners and senior leadership.
  • Monitor emerging trends in account vintages, portfolio performance, and payment behaviors, sharing insights with relevant teams.
• Cross-Functional Collaboration:
  • Partner with key internal stakeholders, including Marketing, Finance, Product, and IT, to support credit and payment initiatives.
  • Work closely with external partners, such as TD Bank, to ensure alignment on strategies, reporting, and performance expectations.
• Team Collaboration & Leadership:
  • Collaborate with other analysts, including mentoring and guiding junior analysts, to foster technical, professional, and team development.
  • Act as a subject matter expert (SME) within the team, ensuring best practices in data analysis, reporting, and model development are followed.
• Ad Hoc Projects:
  • Respond to ad hoc business requests with timely and accurate analysis, driving actionable insights to solve complex problems.

Qualifications:

• Education & Experience:
  • Bachelor's degree in Finance, Economics, Statistics, Data Science, Business Administration, or a related field. Advanced degree preferred.
  • 4+ years of analytical experience in portfolio management, risk management, or lending within the financial services industry, preferably in consumer credit card.
  • 2+ years of experience in applying statistical techniques, including experimental design and hypothesis testing.
• Technical Skills:
  • Advanced proficiency in SQL, BigQuery, SAS, or Python for data extraction, manipulation, and analysis.
  • Experience with data visualization tools like Looker Studio and leveraging large datasets to draw insights that drive business decisions.
  • Strong skills in creating macros, automating repetitive tasks, and optimizing code for efficiency.

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

• Medical/Vision, Dental, Retirement and Paid Time Away

• Life Insurance and Disability

• Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.

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Pay Range Details

The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations.
Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.

$102,500.00 - $170,500.00 Annual

This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf