Data Analyst / BI Developer

This position is not eligible for employment visa sponsorship now or in the future.

The 20 LLC is a nationwide Managed Service Provider (MSP) and MSP growth platform that partners with both general businesses and IT service companies across the country to deliver world-class technology solutions and support. We are passionate about fostering a collaborative, innovative environment where our team members and clients can thrive.

As a Data Analyst / BI Developer at The20, you will play a critical role in elevating our analytics maturity and enabling data-driven decision-making across the organization. You will build high-impact reporting, ensure the quality and reliability of core data sources, and develop scalable BI solutions - particularly within Qlik Sense - that leadership and partner MSPs can trust.

Success in this role means delivering accurate and actionable analytics, maintaining well-governed, high-quality data, and strengthening cross-functional relationships through clear communication and dependable execution. You’ll contribute directly to a unified analytics strategy that supports The 20’s continued growth.

Responsibilities include but not limited to:

Enterprise Data Analysis & Reporting

• Build dashboards, KPIs, and analytics across multiple BI platforms.

• Turn business requirements into clear, actionable insights.

• Explore, validate, and analyze data to answer business questions.

• Standardize reporting and support a unified analytics strategy.

• Deliver accurate reporting that leadership relies on for decisions.

Data Quality, Integrity & Governance

• Monitor core data sources for accuracy, consistency, and freshness.

• Identify and resolve data quality issues across systems.

• Work with data owners to improve governance and data definitions.

• Document and maintain repeatable processes for data validation and transformation.

• Maintain clean, trusted data that supports business operations.

BI Development (Qlik Sense Required)

• Build and maintain Qlik Sense apps, data models, and load scripts.

• Apply best practices for performance, modeling, set analysis, and visualization.

• Manage secure, role-based access to BI tools and data.

• Implement automation and workflow improvements using Qlik or similar tools.

• Deliver scalable BI solutions that support organizational growth.

Cross-Functional Collaboration & Communication

• Partner with leaders and teams to understand data needs and priorities.

• Manage analytics requests and reporting enhancements.

• Clearly communicate timelines, expectations, and results.

• Train and support users on BI tools and analytics best practices.

• Build trust through consistent, proactive communication.

Required Qualifications:

• Hands-on experience developing solutions in Qlik Sense.

• 2+ years of experience in analytics, reporting, or business intelligence.

• Strong SQL skills and experience working with varied data sources.

• Solid understanding of data modeling, ETL/ELT concepts, and analytical workflows.

• Strong communication and presentation skills.

Preferred Qualifications:

• Experience with modern data platforms, analytics engineering, or cloud data integration.

• Familiarity with multi-tenant environments or MSP operational data.

• Experience with data automation/orchestration tools.

• Qlik certifications or experience with additional BI platforms.

Benefits:

• Comprehensive benefits, including medical, dental, vision, supplemental coverage, plus HSA/FSA options

• Competitive 401(k) participation with up to 4% contribution match

• Certification reimbursement to support your continued development

• Meaningful opportunities for advancement within a growing organization

• A culture built on drive, accountability, collaboration, and excellence

Physical Demands:

The physical demands below describe the essential job functions needed to complete this job.

• Consistent hand and finger dexterity necessary to operate computer equipment

• Consistently required to sit, stand, walk, talk, hear, and see

• Routine use of hands to type

• Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch

• Consistent vision abilities required; close vision, depth perception, and ability to focus

• May require travel dependent on company needs.

• Occasional need to lift and/or move up to 30 pounds

The statements contained in this job description are intended to describe the general nature and level of work being performed by associates assigned to the job. They are not intended to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the individual(s) holding this position.