Data Analyst (BPO)

Industry : BPO/KPO
Location: Dubai, UAE
Job Type: Full-Time
Experience Required: 2–4 Years

About the Role :

We are looking for a highly motivated Data Analyst to join our growing BPO operations in Dubai. This role is ideal for professionals who enjoy working with large datasets, generating actionable insights, and supporting business decisions in a fast-paced outsourcing environment.

If you are passionate about data, analytics, and business intelligence, this is your opportunity to work with global clients and be part of a dynamic team.

Key Responsibilities

• Analyze large volumes of operational and client data to identify trends, patterns, and insights
• Develop dashboards, reports, and performance metrics for BPO operations
• Support process optimization, cost reduction, and productivity improvement initiatives
• Work closely with operations, quality, and leadership teams to provide data-driven recommendations
• Ensure data accuracy, integrity, and consistency across reporting systems
• Prepare weekly, monthly, and ad-hoc reports for internal and client stakeholders

Required Skills & Qualifications

• 2–4 years of experience as a Data Analyst, preferably in BPO / service-based industries
• Strong proficiency in Excel, SQL, and data visualization tools (Power BI / Tableau preferred)
• Experience handling large datasets and creating meaningful insights
• Strong analytical, problem-solving, and communication skills
• Ability to work in a fast-paced, deadline-driven environment

Why Join Us?

• Work in Dubai, UAE, a global business hub
• Exposure to international clients and large-scale operations
• Career growth opportunities in analytics and leadership
• Collaborative and performance-driven work culture

Apply now and take the next step in your data analytics career!

Job Types: Full-time, Permanent

Pay: AED3,000.00 - AED4,000.00 per month