Data Analyst - exception handling

Data Analyst - exception handling

MAIN RESPONSIBILITIES & SCOPE

• Use the cockpit to check 100% compliance for all sites in scope, both on the inbound and outbound side
• Ensure timely creation and management of DDS, in accordance with the requirements of the EU Deforestation Regulation (EUDR).
• Collaborate with Sourcing teams in case of errors or exceptions during the DDS creation process.
• Collaborate with Customer Service teams in case customer requests or complaints are linked to their DDS.
• Connect to the power users in the sites to remediate missing information for DDS creation.
• Maintain accurate DDS process documentation and remediation actions.
• Ensure timely remediation of missing information for DDS creation

• DDS Management for all Barry Callebaut import/production/export flows globally

ADDITIONAL CONSIDERATIONS OR COMMENTS

• Travel requirements: 10%
• Others: - Willingness to contribute for weekend work /India Holiday/ EU time zone support, as per agreement. Comp off day is provided for the work. The work is on a rotational shift either 9am to 6pm or 12pm to 9pm.

EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, Information Technology, or a related field.
• A Master's degree or relevant certification (e.g., Certified Data Analyst) is a plus.
• 2 to 5 years of experience in a similar data analyst role
• Able to cope with a lot of escalations, connect well with overseas factories and functions
• Experience to operate in a multicultural environment
• Excellent language skills both written and oral in English
• Affinity to systems and underlying data flow management and governance

ESSENTIAL EXPERIENCE & KNOWLEDGE / TECHNICAL OR FUNCTIONAL COMPETENCIES

• Proficient in MS Office Suite
• Advanced Ms-Excel skills and hands on experience in Data analysis (not data reporter)
• Proficiency in English both written and speaking
• Use cockpit / Any workflow tool, to check and follow up on DDS data, follow documentation SOPs
• Quick learner and easily adaptable to new environments
• Affinity to systems and underlying data flow management and governance related experience
• Ability to work with large datasets and perform data cleansing and transformation
• Able to produce recurrent reports proactively
• Propose improvements in current reports
• Analytical to evaluate the report (consistency, data reported, etc)
• Automate regular and redundant reports
• Proficient in data visualization tools and software, such as Excel and Power BI (not a must)
• Basic navigation of ERP modules (Good to have)
• Basic knowledge of sourcing and logistics (good to have)

• High attention to task-specific accuracy
• Owns assigned tasks and remediations
• Communicates clearly with site contacts
• Suggests minor improvements
• Manages own workload and deadlines