Data Analyst Senior

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As a senior data analyst on the Customer Experience (CX) Customer Revenue team, you'll join a business team within the Customer Relationship Management (CRM) organization, dedicated to shaping the future of customer engagement and revenue growth. In this role, you’ll advance initiatives that enhance customer experience and deliver measurable business results. Working with process consultants, analysts, data scientists, marketing strategists, BI developers, and senior leadership, you’ll find opportunities and test the delivery of marketing treatments, advance product offer decisioning, and develop new reports and tools that enable high-quality outcomes. Additionally, you’ll work with strategic partnerships across the business and collaborate with third-party vendors to support our goal to increase revenue per customer and share of wallet through data-driven insights.

Remote work allowed

Must-have qualifications

• A minimum of six years of analytical work experience.
• {OR} Bachelor's degree or higher and a minimum of five years of analytical work experience.
• {OR} Bachelor's degree or higher in a quantitative field of study and a minimum of three years analytical work experience.

Preferred skills

• Technical proficiency and experience in data manipulation using tools such as SQL, SAS, Snowflake, Alteryx, Tableau, or R.
• An analytical approach with a critical thought process that uses data to drive decisions and discussions.
• Strong communication skills, both verbal and written, with the ability to present insights clearly to diverse audiences.
• Exceptional data management and multitasking abilities, thrive in a fast-paced environment, and collaborate with others to achieve team goals.
• Experience with A/B testing frameworks and familiarity with AI as we continue to innovate and explore opportunities.

Compensation

• $81,400 - $108,500/year
• Gainshare annual cash incentive payment up to 30% of your eligible earnings based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance

Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.

Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.

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