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Data Center Manager

Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Data Center Manager who is responsible for the overall technical leadership, operational management, and performance of enterprise Data Center infrastructure supporting NIEHS mission systems. This role supervises and coordinates the installation, configuration, maintenance, and optimization of network hardware, operating systems, and supporting infrastructure services.

The Data Center Manager provides direct oversight of Data Center operations across physical and virtual environments, including VMware, Windows, Linux, storage, database platforms, backup and recovery systems, and Citrix environments. This role ensures system availability, performance, security compliance, and alignment with Federal and NIH IT standards.

Key Tasks & Responsibilities

Data Center Operations & Infrastructure Management

Supervise, coordinate, and perform additions, changes, and upgrades to operating systems, and associated devices
Oversee day-to-day Data Center operations including system availability, performance monitoring, and operational stability
Evaluate system utilization, response times, and capacity trends to ensure optimal performance
Provide primary support for detection, diagnosis, and correction of operational issues across infrastructure environments

Systems Engineering & Technical Oversight

Lead installation, configuration, testing, and integration of new hardware and software within the Data Center
Troubleshoot complex infrastructure issues at both physical and logical network layers, including communication protocols (TCP/IP and related standards)
Participate in planning, design, technical review, and implementation of new infrastructure systems and upgrades
Maintain and enforce infrastructure standards across enterprise systems

Virtualization & Server Infrastructure (VMware / OS Platforms)

Oversee VMware vCenter environments and virtual machine infrastructure
Manage Windows and Linux server environments, including patching, performance tuning, and lifecycle management
Ensure virtualization resources are optimized for performance, scalability, and availability
Support provisioning, decommissioning, and migration of virtual and physical servers

Storage Systems Management

Oversee enterprise storage environments including SAN, NAS, DASD, and RAID systems
Monitor storage performance, capacity utilization, and I/O optimization
Ensure storage expansion, lifecycle management, and backup integration are properly executed
Maintain compliance with storage standards, encryption requirements, and federal data protection policies

Database Platform Oversight

Provide oversight for enterprise database environments including Oracle, SQL Server, PostgreSQL, and MySQL
Coordinate with Database Administrators on performance tuning, patching, and maintenance activities
Ensure database infrastructure availability, capacity planning, and integration with application services

Backup & Recovery Operations

Oversee enterprise backup and recovery systems and ensure compliance with NIEHS backup policies
Ensure backup schedules are executed successfully and recovery procedures are validated
Coordinate semi-annual and ad hoc recovery testing, including bare-metal restores
Ensure Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements are met
Monitor backup integrity, media reliability, and restoration success rates

Citrix / End-User Access Infrastructure

Oversee Citrix environments and virtual application delivery platforms
Ensure secure, reliable remote access and application delivery services
Coordinate upgrades, patching, and performance optimization for Citrix infrastructure

Operations Support, Reporting & Consultation

Provide technical consultation, guidance, and training to IT staff as directed by the Government
Support capacity planning, system forecasting, and infrastructure optimization initiatives
Maintain operational reports covering system health, utilization, and performance trends
Participate in after-hours support and on-call rotations as required

Required Technical Skills

VMware vCenter and virtual infrastructure management
Windows Server and Red Hat Enterprise Linux (RHEL) administration
Enterprise storage systems (SAN, NAS, DASD, RAID)
Backup and disaster recovery systems and methodologies
Database infrastructure support (Oracle, SQL Server, PostgreSQL, MySQL)
Citrix or equivalent virtual application delivery platforms
Network troubleshooting including TCP/IP and infrastructure diagnostics
System monitoring and performance analysis tools

Preferred Skills

Experience supporting Federal or NIH IT environments
Familiarity with hybrid cloud environments (e.g., Azure integration)
Experience with automation and infrastructure orchestration tools
ITIL Foundation or equivalent IT service management knowledge

Key Competencies

Strong technical leadership and infrastructure oversight
Analytical troubleshooting and root cause analysis
Capacity planning and performance optimization
Effective communication and technical mentoring
Ability to manage mission-critical systems under SLA constraints
Strong operational discipline and attention to detail

Education & Experience

Education

Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

Experience

7+ years of experience in Data Center operations, systems engineering, or infrastructure management
Experience supervising enterprise-scale infrastructure environments
Experience supporting multi-platform environments (Windows, Linux, virtualization, storage, and database systems)

Certifications

VMware VCP (virtualization backbone)
Azure Administrator (hybrid cloud)
RHCE (Linux operations)
Security+ (federal compliance baseline)
Certified ScrumMaster (CSM) or Agile certification
Relevant cloud certification (e.g., Microsoft Azure Fundamentals or Associate)
ITIL certification preferred.

Security Clearance

Applicants must be able to obtain a Public Trust clearance

Computer World Services is an affirmative action and equal employment opportunity employer. Current employees and/or qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, disability, protected veteran status, genetic information or any other characteristic protected by local, state, or federal laws, rules, or regulations.

Computer World Services is committed to the full inclusion of all qualified individuals. As part of this commitment, Computer World Services will ensure that individuals with disabilities (IWD) are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at [email protected].

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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