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Data Collection Analyst
JOB_REQUIREMENTS
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Salary
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JOB SUMMARY
The Administrative Data Collection Specialist is responsible for accurate day-to-day billing of assigned equipment. They support and assist other departments with any meter disputes and questions. Since this position has a direct impact on the company’s monthly recurring revenue, all of the following Duties and Responsibilities are time critical.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Process missing meter report for designated bill group(s) and maintain accurate meter read entries.
- Obtain missing meters via phone, email, DCA, etc.
- Correction or reset of meters.
- Report equipment no longer reporting on DCA to National DCA Team
- Process daily billing not completed by our automated system.
- Support Accounts Receivables, Contracts and Customers with meter inquires.
- Submits meters to all 3rd party vendors
- All assigned contracts are to be billed no later than 5:00 pm on month end close date.
MANAGEMENT AND SUPERVISORY RESPONSIBILITY
Typically reports to Management Direct Supervisor job title(s) Typically include; Area Administrative Manager
- Job is not directly responsible for managing other employees (e.g. hiring/termination and/pay decisions, performance management. Job title example(s) of employees directly supervised: n/a
JOB QUALIFICATIONS/SKILLS
Computer literacy to utilize basic Microsoft Office Suite (Word, Excel) and organizational systems.
- Effective communication, in written and oral form, with customers and across all levels of the organization.
- Basic math skills.
- Strong attention to detail, with ability to handle a large volume of work at a fast pace.
- Ability to multi task.
- Ability to work independently and as a productive team member.
EDUCATION AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent required
- Experience with data collection/entry
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