Data Entry Coordinator

Legal Name of Agency: Central City Neighborhood Partners

Position Title: Data Entry Coordinator

Reports to:

FamilySource Center Program Manager

Hours and Benefits: This is a full-time, in-person position offering a rate of $22 per hour, with a commitment of 40 hours per week. The position offers a comprehensive benefits package, including medical and dental insurance, vacation, paid holidays, and sick leave.

ORGANIZATIONAL/PROGRAM BACKGROUND

Central City Neighborhood Partners (CCNP) was established in 1994 and incorporated as a formal non-profit collaborative in 2000 to address the socio-economic conditions impacting low-income families living in the City of Los Angeles, with a focus on Westlake and surrounding communities, and expanding to Koreatown in 2024. With the mission of catalyzing partnerships to systemically address the multiple challenges facing low-income families, CCNP works with its partners to help families create pathways to financial security and economic opportunity through our FamilySource Center (FSC) programs, financial asset building programs and other signature programs.

Position Overview

The Data Entry Coordinator is responsible for the data entry of all programs, services and outcomes offered at the FSC in order to ensure contract goals are met. The Data Entry Coordinator is also responsible for working closely with sub-contractors to ensure contract compliance throughout the year.

Data Entry Coordinator will perform a broad range of duties spanning the full employment cycle, including, but not limited to supporting and/or monitoring of the following

• Coordinate data entry of intakes and services into FSC database, including review of eligibility and intake accuracy on a daily basis
• Assist with intake entry with support from the team
• Monitor monthly quantity of intakes to ensure contract compliance
• Monthly review of sub-contractor goals and outcome entry
• Assist with data entry of outcomes, ensure outcomes entered have required documentation
• Submit FSC Database maintenance form weekly as needed
• Compile and verify accuracy and sort information according to priorities to prepare source data computer entry.
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Apply data entry program techniques and procedures
• Generate reports, store completed work in designated locations and perform quality review checks
• Ensure confidentiality of sensitive information
• Prepare other reports as necessary
• Assist with FOC SalesForce data entry
• Assist with Food Security Data Entry
• Additional tasks, projects and responsibilities as assigned by supervisor and executive leadership.

QUALIFICATIONS AND EXPERIENCE REQUIREMENTS

• 3+ years managing data
• Ability to manage databases and reporting systems in order to produce a variety of written reports;
• Proficient communication and writing skills, cultural sensitivity
• Excellent work ethic and proven ability to multitask.
• Hands-on experience working with the public and individuals with various cultural and economic backgrounds and abilities.
• Excellent interpersonal, verbal and written skills required
• The ability to read, write and speak in English is required, and the ability to speak Spanish and/or Korean is preferred, given that many of the targeted families are monolingual in Spanish and/or Korean. Cultural sensitivity is required.
• Operational knowledge of the Internet and web-related technologies; Microsoft Office (Word, Excel, and PowerPoint); Windows Operating System.

EDUCATION AND CERTIFICATION REQUIREMENTS

• High school graduation or equivalent
• 2 years previous experience working in the community will be considered

Other Requirements

• Successfully pass all post offer, pre-employment screening requirements, including criminal background check, and provide proof of eligibility to work in the United States.
• TB Certificate
• Full COVID-19 Vaccination

COVID-19 Vaccine required for all employeesCentral City Neighborhood Partners has implemented a mandatory vaccination policy effective October 1, 2021 requiring COVID-19 vaccinations for all employees (with approved religious and medical accommodations). At present, an individual is deemed “fully vaccinated” when that person has received, either the single-dose COVID-19 vaccine Pfizer or Moderna. As a condition of employment, employees must submit official COVID-19 vaccine documentation.

Physical Requirements

• To perform this job the individual must be able to carry out all essential functions satisfactorily. Reasonable accommodations may be made to enable qualified individual with disabilities to perform the essential functions of the job.
• Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
• Must be able to speak and hear well.
• Good vision is imperative.
• Occasionally required to stoop, kneel, crouch or crawl.
• Employee will be required to lift and/or move up to 25 pounds without assistance

Expectations for All Central City Neighborhood Partners Staff

Candidates for employment at a CCNP, regardless of position, will consistently demonstrate the following:

• Unwavering belief in and commitment to fulfill the mission of Central City Neighborhood Partners.
• Deep commitment to the success of all families and Youth
• Commitment to excellence and high standards -- for self, families, and colleagues.
• Continuous learning by engaging in reflection, self-assessment, and individual professional development.
• Use of data to inform decisions and drive continuous improvement.
• Ability to thrive as a member of a collaborative team.
• Self-motivation and initiative with solutions-oriented disposition.
• Ability to develop respectful relationships with the families we serve marked by sensitivity to the families cultural and socioeconomic characteristics.
• Excellent oral and written communication skills.
• Ability to effectively handle challenging situations
• Comfort with basic Microsoft Office applications and a curiosity and propensity to push own adoption of new technology and approaches.
• Regular, punctual attendance and professional appearance.

Central City Neighborhood Partners (CCNP) is an Equal Employment Opportunity Employer

It is the established policy of Central City Neighborhood Partners (CCNP) to provide equal employment and advancement opportunities to all qualified applicants and employees without discrimination with regard to race, religious belief (including dress or grooming practices), color, sex, sex stereotype, pregnancy, childbirth or related medical conditions (including breastfeeding), age, national origin (including possessing a driver’s license issued under Vehicle Code § 12801.9), ancestry, sexual orientation, gender identification and expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, status as military, a veteran or qualified disabled veteran, status as an unpaid intern or volunteer, or any other classification protected by law. CCNP also prohibits discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Application Question(s):

• Are you fully COVID-19 vaccinated?

Education:

• High school or equivalent (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: In person