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JOB_REQUIREMENTS
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Key Responsibilities: - Back Ground Verification
Collect, verify, and put data accurately in excel sheet accordance with defined client SLAs.
Send acknowledgement emails to clients for fresh cases to confirm receipt and initiation.
Communicate insufficiency details to the concerned person in a timely manner and ensure proper follow-up for closure.
Maintain and update client-wise master trackers accurately on a daily basis.Understand, monitor, and adhere to client-specific SLA requirements across all cases.
Allocate cases to Field Executives (FE) on a daily basis and perform regular vendor follow-ups for case progress and closure.
Prepare and share education verification documents with vendors within defined timelines.
Conduct employment verification and reference checks as per defined processes and guidelines.Prepare clear, accurate, and client-ready reports based on collected and verified data.
Prepare and share reports with seniors whenever required for review or approval.Share monthly billing data with clients in a timely and accurate manner.
Ensure invoices are raised before the 10th of every month in coordination with the accounts team.
Resolve all client and vendor queries proactively before escalation.Ensure timely dispatch of hard copy reports to clients wherever required and maintain proper records.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
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