Data Entry Supervisor

Summary of Position

The Data Entry Supervisor is responsible for supervising assigned staff, recording data, processing donations, special
letters and production processes, including the oversight of those processes and activities. This position will provide
leadership through example by applying fair and consistent application of policies, while demonstrating a variety of
coaching styles and techniques. This position will also work very closely with the Data Entry Manager on day-to-day data
entry goals. This is a non-exempt position.

Accountability

Reports to the Data Entry Manager

Core Responsibilities

Responsibilities

1. Supports and develops assigned Data Entry staff by providing and delivering training and continuous
development of advanced data entry and production processing skills.
2. Is responsible to lead the creation and updating of assigned training materials and disseminate training to staff.
3. Performs responsibilities as needed to ensure the mail production is within production goals for STJO, POSH and
SHSM. This includes working overtime as required.
4. Assist with cleanup activities, e.g., duplicate resolution, CASS errors, deceased processing, etc.
5. Maintains tight security in regards to potential theft, fraud, and sensitive information.
6. Performs other duties as assigned.

Qualifications

Physical Demands

Expectations of Hours Worked