Data Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Data ManagerRole SummaryLead end-to-end KPI data lifecycle management from collection through validation, scoring, and dashboard deployment. Drive automation initiatives with BI teams while managing Corrigo system administration and providing technical analysis of compliance trackers. This role combines strategic data governance with hands-on system administration and user support.
Key ResponsibilitiesKPI Data Management & Analytics• Execute complete KPI lifecycle: collect and process raw data, perform statistical analysis, validate artifacts, score KPIs, and deploy to dashboards • Design and develop dashboards using Smartsheet, Looker Studio, Tableau, or Power BI to communicate insights and support data-driven decisions • Implement data governance policies, ensure quality and compliance, and manage access permissions across KPI-related data • Establish and maintain centralized Data Repository in Shared Drive for the entire account, creating dedicated repositories for KPIs and all organizational functions • Store all account-related data in the central repository with proper organization, implementing access control protocols and consistent naming conventions • Provide comprehensive governance framework for the data repository to ensure data integrity and accessibility across the organization • Coordinate with BI Lead and Global BI team to automate KPI scoring processes and develop standardized templates
Technical Analysis & Compliance• Analyze Incident Tracker and Statutory Compliance Tracker data to identify patterns, root causes, and ensure organizational adherence • Generate compliance reports and provide technical recommendations to management teams • Ensure alignment between technical requirements and business KPI objectives

Corrigo System Administration• Serve as Corrigo Champion managing change management, user administration, onboarding, and training • Lead system updates, optimizations, and coordinate with vendors on enhancements • Develop user guides and implement best practices across the organization
System Administration & User Support• Handle new laptop user onboarding into organizational systems and applications • Provide technical support for JLLT and third-party vendor applications, serving as primary contact for data-related requests • Manage user access, system permissions, and resolve technical queries
Process Improvement• Oversee dashboard development schedules, manage scope changes, and communicate risks to stakeholders • Coordinate with IT teams to establish data pipelines and drive continuous improvement initiatives • Collaborate with cross-functional teams to gather requirements and align data architecture with KPI governance needs
Required QualificationsTechnical Skills• Hands-on experience with BI tools (Tableau, Power BI, Looker Studio) and advanced Smartsheet proficiency • Proficiency in SQL, DataBricks, Alteryx, Azure Data Factory, or similar ETL/data processing technologies • Knowledge of data modeling, warehousing, and cloud platforms (Azure, GCP, AWS) • Experience with Corrigo system administration and change management • Strong analytical and statistical analysis capabilities with database development expertise
Business & Communication Skills• Excellent communication skills with ability to work collaboratively across diverse stakeholder groups • Project management experience with demonstrated problem-solving and critical thinking abilities • Business acumen and understanding of KPI frameworks with leadership and mentoring capabilities • Experience with data governance, compliance requirements, and user support/system administration
System Administration Experience• User onboarding, access management, and technical troubleshooting experience • Knowledge of IT infrastructure, application integration, and vendor coordination • Familiarity with regulatory compliance frameworks
Preferred Qualifications• Advanced degree in Data Science, Information Systems, or related field • BI tool certifications (Tableau, Power BI) and agile project management experience • Commercial real estate or facilities management background • Continuous learning mindset with passion for data analytics trends

Years of experience
5+ years of technical experience in Facilities Management or IT industry.
Certifications related to Data Management and Data Analytics will be an added advantage.

Work EnvironmentThis role requires collaboration with BI, IT, Compliance, and business teams. The position combines strategic planning with hands-on technical work, requiring flexibility to adapt to changing business needs and technology requirements.

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.