The data & operations analyst is responsible for collecting, analyzing, and reporting operational data to monitor the organization’s performance against defined Key Performance Indicators (KPIs). The role supports management decision-making by providing accurate reports, dashboards, and performance insights while ensuring compliance with contractual and regulatory reporting requirements.
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Develop and maintain performance monitoring systems and KPI dashboards for operational and strategic activities.
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Collect, verify, and analyze operational data from different departments such as operations, maintenance, engineering, and finance.
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Prepare periodic reports (daily, weekly, monthly, and annual) on operational and project performance. In line with business needs and in collaboration with other departments users of such reports.
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Track KPIs related to service delivery, operational efficiency, asset performance, and contractual compliance.
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Support management in reviewing operational performance and developing improvement initiatives.
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Ensure compliance with contractual reporting requirements and regulatory obligations.
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Support internal and external audits by providing required reports and performance analysis.
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Assist in developing new KPIs and improving existing performance measurement frameworks.
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Bachelor’s degree in engineering, Industrial Engineering, Data Analytics, or a related field
3–5 years of experience in reporting, performance monitoring or operational environments
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Strong analytical and problem-solving skills.
- Advanced proficiency in Microsoft Excel and data analysis tools (i.e. PowerBI, Google BI, Qlik Sense).
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Strong attention to detail and data accuracy.
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Ability to interpret data and present insights clearly.
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Good communication and reporting skills.
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Strong collaboration mindset
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Must be Oman resident