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Data Operations Engineer
Texas Children’s Hospital has an opening for a Data Operations Engineer position in Houston, Texas. Duties Include:
Responsibility A: Analyzes and coordinates the designing of new & existing applications to support clinical business operations.
- Creates and refines data visualization tools to empower Operational users to more effectively utilize data in their daily practice management.
- Coordinates new development ensuring consistency and integration with existing information data structure.
- Leads business analysis, information acquisition, data access design, archive and recovery strategy, security, and change management.
- Develops, designs, and modifies technical specifications to address business problems, needs, and opportunities.
- Collaborates with operational leaders and clinicians to optimize systems, clarify needs, prioritize requests, recommend technology design, and implement innovative system enhancements.
Responsibility B: Collaborates with TCH internal core stakeholders to identify data and analytics application systems and process needs.
- Acts as liaison between department(s) and the IS data and analytics team for troubleshooting, immediate support, and issue resolution.
- Analyzes data and prepares reports for Hospital leadership and department stakeholders on a monthly, quarterly, annual or as-needed basis.
- Manages security access for department-specific dashboards.
- Validates department data from ingestion to production, adopts Enterprise Integration and Reporting Standards, and monitors data processes to ensure quality and lead issue resolution.
Responsibility C: Analyzes system problems and modifications and manages data integrity.
- Analyzes clinical and business use of existing systems to identify problems and define system improvements.
- Creates and implements data management strategy, develops validation mechanisms for data quality and accuracy at point of entry, and performs regular data audits using continuous quality improvement practices.
Responsibility D: Communicates/Collaborates with IS Data and Analytics team to manage testing and approval of updates/upgrades and modifications.
- Reviews functionality in test environment before migration to production, in partnership with IS data and analytics team.
- Serves as the department's point of contact for communications with IS Help Desk and Analysts, including submission of service requests.
- Participates in and/or leads pilots or application testing and may prepare and facilitate training classes for end users.
Responsibility E: Develops new processes to address identified needs and assures completion of new processes.
- Collaborates with end users, other departments, and IS data and reporting team to develop, review, document, and implement new processes including post-action plan metrics.
Responsibility F: Serves as subject matter, process expert and advisor in core department functional areas of TCH.
- Identifies end users, establishes regular communication, and shares best practices regarding data and visualizations.
- Maintains current knowledge of applications, data models, and shared values for integrated report writing.
- Serves as subject matter expert for all source systems and workflows, both clinical and operational.
Responsibility G: Facilitates improvements and actively seeks ways to use technology to improve productivity and business processes.
- Provides functional support in optimizing solutions aligned with regulatory agencies and TCH strategic plan.
- Develops, designs, and modifies functional specifications and business process maps and works with IS team to test and correct programs.
Responsibility H: Participates in committees as an Ambulatory Administration Data Representative.
- Represents operational department as participating member of designated commitees, acts as technical liaison between operational and technical leaders and communicates committee goals, problems and solutions to Ambulatory leaders.
Requirements: Employer will accept a minimum of bachelor’s degree, or U.S. equivalent in Computer Science, Business Administration, Healthcare Administration, Business or Technology field or another closely related field and 60 months of experience as a Data Operations Engineer or related occupation. In the alternative, Employer will accept a master’s degree, or U.S. equivalent in Computer Science, Business Administration, Healthcare Administration, Business or Technology field or another closely related field and 36 months of experience as a Data Operations Engineer or related occupation. Employer will Accept any Combination of Experience, Training or Education.
- 60 (36) months of experience in information systems management.
- 60 (36) months of experience in physician practice management, and/or other related operational or clinical field.
- 12 (12) months of experience with data-driven research in a medical/hospital setting.
To apply: You must apply online through the “Apply” tab. Include complete contact information (incl. e-mail, day/evening phone, and mailing address) on resume/application.
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