Data Privacy Specialist

Role Summary:

As a Data Privacy Specialist at our digital bank, you will be responsible for ensuring the organization's compliance with data protection laws, regulations, and industry best practices. You will be a key resource for implementation of easpaisa privacy policy and support privacy risk management across digital banking services, contribute to the development of privacy controls, and manage third-party contracts from a privacy and data sharing perspective. Your role will help embed privacy by design into the bank's technology and business operations.

Key Responsibilities:

Privacy Governance & Compliance

• Implement, and maintain easypaisa privacy policies and procedures in alignment with SBP regulations, the Pakistan Personal Data Protection Bill (PDPA) and other applicable frameworks.
• Conduct Data Protection Impact Assessments (DPIAs) and Privacy Impact Assessments (PIAs) for new projects, systems, or vendors.
• Monitor ongoing compliance with internal data protection controls and regulatory requirements.
• Handle privacy-related queries and incidents, including breach investigation and regulatory notifications where necessary.
• Track changes in laws/regulations and advise internal stakeholders on compliance implications.

Privacy Risk Assessments

• Conduct and document privacy risk assessments regularly, identifying gaps and recommending mitigation measures.
• Collaborate with business and IT teams to ensure privacy risks are assessed regularly for new and existing processes.
• Maintain a privacy risk register and track remediation activities.

Privacy in Contract & Vendor Management

• Review, draft, and negotiate privacy-related clauses in third-party contracts, data processing agreements (DPAs), and outsourcing arrangements.
• Ensure contracts with vendors, partners, or affiliates include necessary data protection provisions (e.g., data minimization, retention, breach notification, cross-border transfers).
• Maintain a centralized inventory of contracts involving personal data sharing or processing.
• Collaborate with Legal, Procurement, and IT Security to assess vendor risks and ensure data privacy requirements are integrated into onboarding and ongoing vendor due diligence.
• Ensure third-party agreements align with SBP’s Framework for Risk Management in Outsourcing Arrangements.

Privacy by Design & Operational Integration

• Embed privacy-by-design principles into product and system development lifecycles.
• Work with IT, Product, and Business teams to assess and control data processing risks.
• Ensure appropriate data handling, anonymization, encryption, retention, and disposal standards are applied across systems.

Data Subject Rights (DSRs) Management

• Manage and respond to Data Subject Access Requests (DSARs), including access, rectification, erasure, restriction, and objection requests within regulatory timelines.
• Maintain logs of DSARs and report trends to the DPO.

Training, Awareness & Advocacy

• Conduct regular privacy training and awareness programs for employees and stakeholders.
• Promote a privacy-centric culture across the organization.

Audit, Reporting & Recordkeeping

• Support internal and external audits related to data protection.
• Maintain detailed documentation of data processing activities (e.g., Record of Processing Activities).
• Generate privacy compliance reports for management and regulators, as needed.

Support to the Data Protection Officer (DPO)

• Assist the DPO in preparing regulatory submissions, audit responses, and managing data subject requests (DSARs).
• Provide documentation, metrics, and advice to support the privacy program’s strategic objectives.

Stakeholder Management

• Engage with cross-functional teams including Legal, Security, Compliance, Product, Marketing, and Technology to ensure privacy requirements are built into processes and projects.
• Act as a privacy liaison during audits, projects, and risk discussions.
• Support management with privacy-related updates and board-level reports.

Key Qualifications:

• Bachelor’s degree in law, IT, Compliance, or a related field. Master's degree or certifications such as CIPP/E, CIPM, CIPT, CDPSE, or ISO 27701 are an advantage.
• 2–4 years of relevant experience in privacy, data protection, or legal compliance roles—preferably in digital banking, fintech, or financial institutions.
• Strong understanding of local and international data protection laws (e.g., PDPA, SBP regulations, GDPR).
• Proven experience with contract and vendor privacy risk assessments.
• Excellent drafting and negotiation skills for privacy and data protection terms.
• Strong analytical and communication skills.
• Knowledge of data governance, cybersecurity practices, and privacy-enhancing technologies is a plus.