Database Associate - Clinical Trials (REMOTE)

Job Summary:

This position is responsible for interfacing with site users to ensure accurate and timely data entry of study subjects identifiers into the CTSd (Clinical Trial Subjects database.)

The hourly range is subject to location. The average range is from $26.00 - $32.00

REMOTE POSITION

Essential Responsibilities and Duties:

• Familiarity with CTSd (Clinical Trial Subjects database) purpose and function.
• Implements and monitors database access and configurations.
• Troubleshoots and resolves basic computer, application, system, device, access, or performance issues.
• Troubleshoots basic database issues, resolves user entry problems and database performance.
• Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
• Performs pre-production testing as required prior to release of CTSd software enhancements.
• Assures stability of CTSd support systems, including internet, phone, fax and supplies.
• Escalates customer complaints to COO or President, if necessary.
• Assumes other duties and responsibilities as assigned. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive.

Education/Experience/Skills:

• Must be able to effectively communicate verbally and in writing.
• Bachelor's Degree, preferred.
• 1+ year of experience in clinical research required
• Working knowledge of Microsoft Office Suite, including PowerBI and Teams, preferred.

Working Conditions

CenExel Clinical Research is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or status.