Datacenter Manager (Information Technology Dept.)

KEY ACCOUNTABILITIES

• Maintain standards of service levels at all times, ensure response with timeframe and manage all services availability in relation of the dependant Data Center components
• Analyse and determine appropriate design and layout of all equipment in data centers considering all environmental factors according to the international Standards
• Ensures that the Activities and assigned tasks to DC Admin, Data Center technologies Vendors are being conducted effectively and according the agreed standards and quality level
• In coordination with all technology service providers and IT teams, manage the implementation approach and schedule suitable to ADIB to protect the Data centres from any operational availability impact
• Monitors Infrastructure and Collocation hardware and its supporting software to ensure a high level of hosted services availability.
• Propose any required enhancement for the data centers environmental components to insure the highest level of DC availability and security
• Analyze and determine appropriate design and layout of all equipment in considering all environmental factors according to the international Standards
• ensure that all Hosted Data Center Services are operational effectively and as per the agreed SLA
• Monitor and supervise all data center Infrastructure and Facilities
• Assist all IT teams in installations and removal of data center hardware as per requirement.
• Document all power and space schematics and ensure accuracy in same.
• Maintain data center administration team knowledge and awareness of new technologies related to data centers
• Monitor data center assets for tracking information.
• Coordinate with vendors and resource engineers and ensure effective completion of all installation hardware at various data centers.
• Oversaw capacity planning, perform power audits and ensure appropriate supply of power to all equipment.
• Supervise the achievement of tasks assigned to data center administration team.
• Monitor all issues and escalate issue to appropriate level to ensure effective resolution.
• Analyse appropriate information and data in order to prepare schedules, plans and forecasts.
• Create capacity plans which meet business targets and optimize production efficiency and costs
• Assess existing capacity and draw up forecasts based on future plans for demand.
• Analyse specifications and capacities and undertake appropriate calculations to estimate required capacities, in terms of compute resources, storage, network and facilities.
• Continually monitor and review plans and make appropriate adjustments in the event of changes and unforeseen circumstances
• Reconcile variances from original plans and maintain a view of actual against forecasted projects
• Continually review capacity plans in which to make improvements to make capacity planning more efficient.
• Utilise knowledge and research methods to drive best practice results.
• Design and maintain capacity performance reports and statistics to share with internal stakeholders and provide information as required in relation to ADIB metrics and updates.
• Control current capacities in order to maintain the availability and performance of services.

Minimum Qualifications

• Bachelor’s degree in Computer Science or equivalent combination of education and experience
• Min 8 years’ experience. In the data center implementation and operation.

Job Specific Skills

• Good experience in networking and infrastructure hardware/software technologies
• Understanding of IT industry working practices / methodologies – ITIL Knowledge
• ITIL Foundation knowledge
• Knowledge with Data centre facilities implementation/operation standards
• documentation and schematic drawing skills
• Analytical – Synthesizes complex or divers information; Collects and researches data; Uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; Develops alternative solutions.
• Change Management – Develops workable implementation plans; Communicates change effectively.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Self-confident, self-motivated and has the ability to lead and motivate teams.
• Problem solving and analytical skills.
• Ability to work to strict deadlines and achieve targets.
• Ability to set and monitor performance metrics and SLAs.