DC Technician

Essential Duties and Responsibilities

As an AI Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center.

You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq's high-performance AI workloads.

• Hardware Operations
  • Receive, unpack, and move servers and other equipment to the data center floor.
  • Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
  • Perform hardware-level bring-up and testing using Linux command-line tools.
  • Ensure proper accountability for equipment and assets through inventory management.
• Troubleshooting & Support
  • Troubleshoot and resolve complex technical issues related to rack and node failures.
  • Run scripts to debug and repair rack cabling and other hardware problems.
  • Create, update, and resolve tickets in Groq's ticketing system to document all work.
  • Participate in an on-call rotation to provide 24 / 7 support for data center operations.
• Infrastructure & Collaboration
  • Execute final test sign-offs for newly built racks.
  • Collaborate with other engineering teams to design and implement data center upgrades and expansions.
  • Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.
  • Ensure compliance with data center standards, policies, and procedures.
• Ideal Candidates Have
  • 1-2 years years of experience in data center operations or a related field
  • Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
  • Experience with data center management software, such as DCIM or BMS
  • Strong problem-solving and analytical skills
  • Excellent communication and teamwork skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong attention to detail and ability to maintain accurate records
  • Experience with scripting languages, such as Python or Bash
  • Familiarity with virtualization technologies, such as Kubernetes
  • Advanced fiber optic cabling skills
  • Intermediate Linux skills
  • Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
  • Familiarity with Macbooks, Slack and Google docs
  • Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
  • Ability to travel up to 20% of the time
  • Candidates should have 1-2 years of experience in data center operations or a related field, with strong knowledge of data center infrastructure.
  • They should also possess problem-solving skills, experience with scripting languages, and familiarity with virtualization technologies.