DC Technician

Mission

Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

AI Technician

Essential Duties and Responsibilities:

As an AI Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq's high-performance AI workloads.

Your Responsibilities Will Include

• Hardware Operations:
• Receive, unpack, and move servers and other equipment to the data center floor.
• Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
• Perform hardware-level bring-up and testing using Linux command-line tools.
• Ensure proper accountability for equipment and assets through inventory management.
• Troubleshooting & Support:
• Troubleshoot and resolve complex technical issues related to rack and node failures.
• Run scripts to debug and repair rack cabling and other hardware problems.
• Create, update, and resolve tickets in Groq's ticketing system to document all work.
• Participate in an on-call rotation to provide 24/7 support for data center operations.
• Infrastructure & Collaboration:
• Execute final test sign-offs for newly built racks.
• Collaborate with other engineering teams to design and implement data center upgrades and expansions.
• Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.
• Ensure compliance with data center standards, policies, and procedures.
  

Ideal Candidates Have

• 1-2 years years of experience in data center operations or a related field
• Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
• Experience with data center management software, such as DCIM or BMS
• Strong problem-solving and analytical skills
• Excellent communication and teamwork skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong attention to detail and ability to maintain accurate records
• Experience with scripting languages, such as Python or Bash
• Familiarity with virtualization technologies, such as Kubernetes
• Advanced fiber optic cabling skills
• Intermediate Linux skills
• Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
• Familiarity with Macbooks, Slack and Google docs
• Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
• Ability to travel up to 20% of the time