Dean of Enrollment Services and Student Success (VLD)

Dean of Enrollment Services and Student Success (VLD)
CAMPUS: Valdosta Campus STATUS: Full-time POSTING TYPE: Regular Posting

Provide overall leadership and management of One-Stop Centers operations at multiple campus locations. Oversee all
admissions, enrollment, and advising processes, ensuring efficient and accurate service delivery. Supervise, train, and
evaluate front- and back-office staff; conduct annual employee performance evaluations. Monitor daily activities to ensure
compliance with TCSG policies, institutional procedures, and regulatory requirements while maintaining a positive,
professional service environment. Assist with student advising and enrollment support as needed. Manage the One-Stop
Centers’ annual budget, including planning, monitoring, and fiscal accountability. Coordinate with Academic Affairs and
other areas to develop, evaluate, and improve admissions and advising processes; run and analyze reports to support
class planning and enrollment needs. Develop, review, and recommend school-wide policies and procedures to ensure
alignment with institutional goals and operational effectiveness. Oversee the Institutional Effectiveness Assessment
Reports for the One-Stop Enrollment Center, including setting objectives, identifying assessment measures, monitoring
results, and coordinating follow-up actions. Serve as a college officer in student conduct matters and ensure accurate and
timely updates in Maxient. Lead and support student success initiatives aligned with institutional priorities. Assist with
management, updates, and account maintenance in Target X and other enrollment management systems. Compile and
analyze enrollment data and generate reports to support enrollment campaigns and outreach efforts. Ensure competitive
entry programs applications are developed, maintained, and posted on program websites. Serve as a first or second
reviewer for competitive admissions applications, as assigned. Collaborate with TCSG personnel on special projects and
ensure accurate updates to WGTC data systems. Review and update WGTC webpages, catalogs, and
admissions-related content to ensure accuracy and compliance. Support institutional planning, accreditation, and
compliance efforts related to enrollment and admissions functions.

Wiregrass Georgia Technical College seeks to recruit, hire, and retain faculty and staff who display a willingness to support students of
underrepresented gender and minority groups, as well as students with disabilities. All employees of the college are required to
participate fully in the realization of equity in recruitment, enrollment, retention, graduation, and placement of students enrolled or who
seek to become enrolled in programs at the college, with a special emphasis on nontraditional program participants.

Reasonable Accommodations Statement: To perform the duties of this position successfully, the incumbent must have
the appropriate work experience, hold the appropriate certification and credentials, and be able to perform each key
position duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to
perform the essential functions. Please contact humanresources@wiregrass.edu to request accommodations.

SUMMARY OF WORKING CONDITIONS

• Equipment Used: Standard office equipment.
• Working Conditions: Category III - No foreseen exposure to hazardous chemicals/pathogens. Probability of

working beyond the normal shift, but not frequently. Periodic travel between major Wiregrass campuses and
satellite sites.

MINIMUM QUALIFICATIONS
A Master’s Degree from an accredited college or University *and* two (2) years of work related experience.

PREFERRED QUALIFICATIONS
In addition to meeting all other minimum qualifications, the highly desired candidate will possess one or more of the
following: Experience using a customer service management tool; previous experience serving in a managerial role in
enrollment management or student affairs; experience in the Technical College System of Georgia.

SALARY/BENEFITS
Salary is $87,000/yr. This position is full‐time and includes standard State of GA benefits such as leave accrual, options
for health & other supplemental benefits, and retirement. This position may qualify the successful candidate for the Public
Service Loan Forgiveness Program. This position is funded in whole or in part by State/Local/Tuition funds.

BACKGROUND INVESTIGATIONS
Pursuant to college policy, a thorough background investigation, including a criminal history records check and
employment history reference checks will be performed for all candidates offered employment. Other checks such as
Motor Vehicle Records may be conducted for any candidate receiving an offer, as well as internal candidates prior to
being promoted or transferred into a position with the college. Other Required Tests: No additional tests are required for
this position.

Should a candidate be chosen for a 2nd interview, references which support prior work history and employment
experience will be contacted. Please note that some employers charge a processing fee to complete employment
verifications. If a former employer requires payment to complete employment verification forms, this fee must be paid by
the candidate. For positions requiring official transcripts, the candidate will be responsible for ordering and payment for
these transcripts. Wiregrass is responsible for payments for criminal history searches, MVR searches, credit checks, and
other items listed in the required tests portion above.

APPLICANT INSTRUCTIONS/INFORMATION
Application Deadline: Tuesday, May 12, 2026 or Until Filled

All application packets MUST be completed via the Online Job Center at https://www.wiregrass.edu/about/employment.
As a part of the application process, interested candidates may also be required to upload other documents such as a
resume, transcripts, etc (see job center listing for more details). This posting will be removed from the Online Job Center
on the date posted above. For more information regarding this position or application instructions, please contact the
Human Resources Office at (229) 333‐5356 or humanresources@wiregrass.edu.

EQUAL OPPORTUNITY EMPLOYER STATEMENT

As set forth in its student catalog, Wiregrass Georgia Technical College does not discriminate on the basis of race, color, creed,
national or ethnic origin, gender, religion, disability, age, political affiliation or belief, genetic information, veteran status, or citizenship
status (except in those special circumstances permitted or mandated by law). Any violation or questions may be directed to:
Shalonda Sanders, Title IX Coordinator (all campuses), Vice President for Human Resources and Operations, Valdosta Campus,
Brooks Hall, Room Rm. 548, (229) 333‐5356 or shalonda.sanders@wiregrass.edu; OR Katrina Royal, Student ADA Section 504
Coordinator (all campuses), Director of Special Populations and Tutoring Services, Valdosta Campus, Berrien Hall, Room 100, (229)
333‐2100 ext. 1236 or katrina.royal@wiregrass.edu *student ADA student disability claims only. Telephone numbers are accessible
to persons who are deaf or hard of hearing through the Georgia Relay by dialing 711 or 1‐800‐255‐0056 from a TTY/TDD.

5/4/2026 12:46:05 Dean of Enrollment Services and Student Success (2660)
TCSG Job Code: 10011 EEO Req ID: 1.1 IPEDS: Student and Academic Affairs and Other Education Services
Occupations