Debt Recovery Specialist

Overview
We are seeking a proactive and detail-oriented Debt Recovery Specialist to join our dynamic financial team. In this vital role, you will be responsible for managing overdue accounts, negotiating repayment plans, and ensuring timely recovery of outstanding debts. Your expertise will help optimize cash flow and maintain positive relationships with clients while adhering to industry regulations and company policies. If you thrive in a fast-paced environment and possess strong communication skills, this opportunity is perfect for you to make a meaningful impact in our revenue cycle management efforts.

Duties

• Contact delinquent account holders via phone, email, or mail to initiate debt recovery processes using professional phone etiquette and customer service skills
• Analyze accounts receivable data to identify overdue accounts and prioritize collection efforts effectively
• Negotiate repayment arrangements that are fair and compliant with financial concepts and legal standards
• Reconcile accounts by reviewing account statements, debits & credits, and performing account analysis to ensure accuracy
• Maintain detailed records of all collection activities, correspondence, and payment agreements in financial software systems
• Collaborate with medical billing teams to understand CPT coding, ICD-10 codes, and medical terminology relevant to healthcare-related debts
• Conduct account reconciliation and review revenue cycle management processes to optimize recovery outcomes

Experience

• Proven experience in debt recovery or collections within a healthcare or financial services environment
• Strong knowledge of accounts payable, accounts receivable, and accounting software applications
• Excellent negotiation skills combined with effective phone etiquette and customer service abilities
• Ability to interpret financial concepts such as debits & credits, account analysis, and revenue cycle management processes
• Competency in using financial software for account reconciliation and tracking collection efforts
• Basic math skills necessary for accurate calculations related to account balances and payment plans

Join us as a Debt Recovery Specialist and be part of a dedicated team committed to excellence in financial management. Your expertise will drive successful recoveries while fostering positive client relationships. We value energetic professionals who are eager to contribute their skills in a collaborative environment focused on growth and success.

We are a small yet profitable team, currently seeking PROFESSIONAL Collection Agents with experience, that are self driven and motivated. The agents are responsible for communicating with customers regarding past due accounts, resolving customer inquiries and, ensuring customer satisfaction. We are seeking individuals with knowledge of the principles and process of collections in a call center environment. The ideal candidate will bring these skills in addition to a strong work ethic and desire for success.

We offer hourly pay plus monthly bonus , in addition, we offer daily cash incentives as well as other perks...No holidays or weekends. Relaxed, Drama Free, office setting located in Doraville Ga.

Marta accessible also private free parking.

Please Contact David Whitaker 470*244*5145 for immediate interviews

Pay: $15.00 - $20.00 per hour

Benefits:

• On-the-job training
• Opportunities for advancement
• Referral program

Work Location: In person